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Fidelis Elevate vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fidelis Elevate
Ranking in Network Detection and Response (NDR)
12th
Ranking in Extended Detection and Response (XDR)
24th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (32nd), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (24th)
Lumu
Ranking in Network Detection and Response (NDR)
6th
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (11th)
 

Mindshare comparison

As of June 2025, in the Network Detection and Response (NDR) category, the mindshare of Fidelis Elevate is 1.2%, up from 1.0% compared to the previous year. The mindshare of Lumu is 3.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"Most of it is automated, so I do not have to watch it to get alerts."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"The tool's support team helps partners resolve any problems with the product."
"Lumu protects against threats immediately and handles them in time."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"It's been helpful for overall extended network visibility."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
 

Cons

"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The reports need improvement."
"It would be good if we could access the physical logs."
"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."
"I am happy with the current features. However, one important one is to improve the reports."
"The free version is minimal compared to the full version."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"Nothing so far needs to be improved."
"The integration with different vendors and endpoints could be improved."
 

Pricing and Cost Advice

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's quite expensive but we can customize it to reduce the price."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It is the cheapest solution we found."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
11%
Manufacturing Company
8%
Government
8%
Educational Organization
12%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
 

Comparisons

 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Lumu and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.