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ExtremeRouting vs Juniper Session Smart Router comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeRouting
Ranking in Routers
9th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Juniper Session Smart Router
Ranking in Routers
3rd
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
14
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (6th)
 

Mindshare comparison

As of August 2026, in the Routers category, the mindshare of ExtremeRouting is 4.1%, up from 1.5% compared to the previous year. The mindshare of Juniper Session Smart Router is 3.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Routers Mindshare Distribution
ProductMindshare (%)
Juniper Session Smart Router3.0%
ExtremeRouting4.1%
Other92.9%
Routers
 

Featured Reviews

Imran Taiyeb Ali - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 201-500 employees
A scalable tool that needs to improve its support, software resiliency, and software stability
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt, after which the transition phase of the product didn't go smoothly. Avaya did not do well with the product's design and engineering after taking the product over from Nortel, after which Avaya decided to outsource the tool to my company, meaning we have worked as a vendor with third-party access to the tool in the name of Avaya. The support was very bad initially, but my company could fix the problems of the customers on time since we had better communication skills than technical-solving skills due to our limitations related to the area of device engineering. When it comes to a feature of the product, my company could enable it for the customers or users of the product. If, by any chance, my company found a bug in the tool, then it was a hectic task for our support team to deal with it since it took months to fix it. Currently, Extreme Networks takes care of the support part, and it might have improved. I rate the technical support a four out of ten.
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
Secure healthcare connectivity has protected patient data and supports reliable telemedicine
Everything can be improved. It could improve its security stack with malware detection, particularly in healthcare because of ransomware. Now you have IoT vulnerabilities, so something like advanced malware detection or threat analysis would help. This is something I worked with around 2016 to 2017. Perhaps they have added those features, but I know they didn't have it then. Some security profiles for specific medical devices would be helpful. Sandboxing would be good. Dedicated telemedicine routing profiles would be beneficial because we have a lot of telemedicine going on. Real-time sessions for clinicians may need pre-built templates for EHR and EMR. I think those would be good if they're not already there. I don't know what the latest router has, but I know they didn't have those features then. There can always be improvements because technology is constantly advancing. It is a very solid router, and that is one of many industries that could utilize it. Healthcare is one such industry, and if it works for healthcare, then that is a major plus for that router.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The routing protocol is the solution's most valuable aspect."
"Provides a good redundancy technique."
"We evaluated Cisco routers as well, but we chose ExtremeRouting because it was more user-friendly, budget-friendly, cheap compared to Cisco, and has an easy configuration process."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Technical support is very good, especially when you compare it to other vendors we have here."
"Looking at the robustness, I do not know whether it would be carrier grade – let's say for hundreds of thousands of users – but it certainly doesn't balk at 10,000 users or less."
"Overall, ExtremeRouting requires less technical depth in order to implement the infrastructure than Cisco, for example."
"It is very easy to set up."
"Customer service is very prompt."
"The solution is especially Session's smart, application-aware, AI-based."
"Because we are talking directly to engineers in the US, the support is usually the best you can possibly get."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"The real-time analytics and visibility features are excellent, and its special troubleshooting tool is very strong."
"Juniper Session Smart Router has positively impacted my organization because we have multi-cloud solutions that are extremely useful for our M365, Teams communication, Zoom communication, SAP applications, and Oracle-based applications."
"Juniper Session Smart Router has positively impacted my organization by achieving a 30% to 40% reduction in WAN cost, which means less reliance on MPLS, with a 40% faster failover with near-zero user impact during link issues, and 20% to 30% less time spent on troubleshooting, along with fewer outages due to dynamic path selection, which facilitates fast branch deployment."
"I can share specific numbers; we achieved a 30 to 60% WAN cost reduction by reducing MPLS usage."
 

Cons

"The support, software resiliency, and software stability are areas of concern where improvements are required."
"One area for improvement with Extreme Routing is the need for more accessible and comprehensive training."
"We have not had a very good experience with customer service and support."
"We are concerned with how the solution will evolve to the next generation of Contact Center. It's not evolving as quickly as we would like it to."
"My advice for those looking into ExtremeRouting is: right now all switch manufacturers are backed up for months. If you're looking to implement quickly, I would say shop around a bit because it might be difficult."
"It's not evolving as quickly as we would like it to."
"Some of the latest protocols are unavailable."
"The solution is far too unstable. It's completely unreliable."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks."
"Juniper Session Smart Router could be better in several areas such as the steep learning curve because the session-based model is different from traditional networking."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"Juniper Session Smart Router could be better in terms of software performance."
"My overall rating for Juniper Session Smart Router as a product is that earlier it was good, but currently, the replacement of the devices is very difficult, and the staff is also a challenge."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"Everything can be improved. It could improve its security stack with malware detection, particularly in healthcare because of ransomware."
"One area for improvement that I have observed is related to the VPN, where I frequently notice VPN flaps or disconnections between Juniper Session Smart Router and the SD-WAN hub device in the data center, which should be addressed to prevent users from experiencing any downtime."
 

Pricing and Cost Advice

"We have no issues with the price."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
20%
Outsourcing Company
10%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Juniper Session Smart Router?
I personally did not do the pricing. I imagine it was okay because the company did purchase it. In a lot of instances, particularly as it pertains to healthcare, they don't want to spend too much. ...
What needs improvement with Juniper Session Smart Router?
I think the current Juniper focuses more on switching rather than routing, which is a weak point in the product. Currently, I and my customers have not utilized the Session Awareness feature of Jun...
What is your primary use case for Juniper Session Smart Router?
I have been running my own company and working with Juniper Session Smart Router for almost 10 to 12 years because Larsen & Toubro is my client who will use Juniper devices for switching and fi...
 

Also Known As

Avaya Enterprise Routers
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
 

Overview

 

Sample Customers

Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, University of San Carlos, Holland Hall School, South Euclid Lyndhurst Schools, Prairie View Networking Academy, City of Troy, Ryerson University, Linamar, City of Redondo Beach, York Region District School Board
Revation Systems
Find out what your peers are saying about ExtremeRouting vs. Juniper Session Smart Router and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.