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ExtremeRouting vs Juniper Session Smart Router comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeRouting
Ranking in Routers
9th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Juniper Session Smart Router
Ranking in Routers
5th
Average Rating
8.2
Reviews Sentiment
5.2
Number of Reviews
11
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (9th)
 

Mindshare comparison

As of July 2026, in the Routers category, the mindshare of ExtremeRouting is 4.1%, up from 1.3% compared to the previous year. The mindshare of Juniper Session Smart Router is 3.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Routers Mindshare Distribution
ProductMindshare (%)
Juniper Session Smart Router3.1%
ExtremeRouting4.1%
Other92.8%
Routers
 

Featured Reviews

Imran Taiyeb Ali - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 201-500 employees
A scalable tool that needs to improve its support, software resiliency, and software stability
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt, after which the transition phase of the product didn't go smoothly. Avaya did not do well with the product's design and engineering after taking the product over from Nortel, after which Avaya decided to outsource the tool to my company, meaning we have worked as a vendor with third-party access to the tool in the name of Avaya. The support was very bad initially, but my company could fix the problems of the customers on time since we had better communication skills than technical-solving skills due to our limitations related to the area of device engineering. When it comes to a feature of the product, my company could enable it for the customers or users of the product. If, by any chance, my company found a bug in the tool, then it was a hectic task for our support team to deal with it since it took months to fix it. Currently, Extreme Networks takes care of the support part, and it might have improved. I rate the technical support a four out of ten.
Vinitha Kundawad - PeerSpot reviewer
Network Implementation Engineer at Cisco
Session-based routing has transformed branch failover and now optimizes application paths
Juniper Session Smart Router is a very good cloud integration router, with very strong application visibility, and WAN path optimization is also present. It has very good simplified branch connectivity, particularly strong automation and API support, and better SaaS performance. Session-based routing instead of tunnel-heavy architecture is one of the best features. Session-based routing and API support in Juniper Session Smart Router have helped me in my work. It helps in session-based routing changes from route-based packets only on destination IP to application session awareness. This can help with a better application experience, and voice or video traffic automatically takes the best WAN path based on latency, jitter, and packet loss. Faster failover occurs; instead of waiting for routing protocol convergence, sessions can dynamically move to healthier links. Additionally, there is improved SaaS performance. In terms of APIs, I have had a very good experience integrating it with automation platforms like Terraform and Ansible. It has reduced manual errors, and my team has been using the API to automate deployment and dozens of other tasks with branch SSR devices. Another feature I can think of regarding Juniper Session Smart Router is that there is no traditional overlay tunnel overhead in many scenarios, which is one of the best features. Dynamic path selection based on latency and jitter makes this one of the standout features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"It is very easy to set up."
"Overall, ExtremeRouting requires less technical depth in order to implement the infrastructure than Cisco, for example."
"Provides a good redundancy technique."
"Technical support is very good, especially when you compare it to other vendors we have here."
"What I like about Extreme Routing is its impressive performance."
"Looking at the robustness, I do not know whether it would be carrier grade – let's say for hundreds of thousands of users – but it certainly doesn't balk at 10,000 users or less."
"We evaluated Cisco routers as well, but we chose ExtremeRouting because it was more user-friendly, budget-friendly, cheap compared to Cisco, and has an easy configuration process."
"Juniper Session Smart Router has positively impacted my organization by achieving a 30% to 40% reduction in WAN cost, which means less reliance on MPLS, with a 40% faster failover with near-zero user impact during link issues, and 20% to 30% less time spent on troubleshooting, along with fewer outages due to dynamic path selection, which facilitates fast branch deployment."
"The best feature is the easiest way to deploy configuration and also back up them, and also to roll back quickly if there's an incident."
"Juniper Session Smart Router has positively impacted my organization because we have multi-cloud solutions that are extremely useful for our M365, Teams communication, Zoom communication, SAP applications, and Oracle-based applications."
"They provided us with a customized product according to our requirements."
"I can share specific numbers; we achieved a 30 to 60% WAN cost reduction by reducing MPLS usage."
"Because we are talking directly to engineers in the US, the support is usually the best you can possibly get."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"For telecom companies, I think zero-trust segmentation is the way to go because if you allow anything that you do not understand, then it becomes a problem."
 

Cons

"The support, software resiliency, and software stability are areas of concern where improvements are required."
"One area for improvement with Extreme Routing is the need for more accessible and comprehensive training."
"We are concerned with how the solution will evolve to the next generation of Contact Center. It's not evolving as quickly as we would like it to."
"Some of the latest protocols are unavailable."
"It's not evolving as quickly as we would like it to."
"My advice for those looking into ExtremeRouting is: right now all switch manufacturers are backed up for months. If you're looking to implement quickly, I would say shop around a bit because it might be difficult."
"We have not had a very good experience with customer service and support."
"The solution is far too unstable. It's completely unreliable."
"One area for improvement that I have observed is related to the VPN, where I frequently notice VPN flaps or disconnections between Juniper Session Smart Router and the SD-WAN hub device in the data center, which should be addressed to prevent users from experiencing any downtime."
"A key area for improvement in Juniper Session Smart Router is its security stack, which is not as robust as Fortinet."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"Juniper Session Smart Router could be better in terms of software performance."
"I found some weaknesses on their hardware. They are sometimes breaking very often."
"Juniper Session Smart Router can be improved by simplifying onboarding for traditional network teams and providing better documentation for complex deployments, as well as improving the GUI for operational workflows and better migration tooling."
 

Pricing and Cost Advice

"We have no issues with the price."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
23%
Comms Service Provider
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Juniper Session Smart Router?
Pricing for Juniper Session Smart Router is premium but is usually justified for enterprises needing advanced WAN optimization and application-aware routing. Some challenges arise from initial lice...
What needs improvement with Juniper Session Smart Router?
When collecting reviews, we also ask about disadvantages. There is nothing in Juniper Session Smart Router that I dislike, and I cannot identify anything they need to improve.
What is your primary use case for Juniper Session Smart Router?
Juniper Session Smart Router is used by our clients for specific purposes in their operations. As someone involved with the product for more than 10 years, I have significant experience with it. Th...
 

Also Known As

Avaya Enterprise Routers
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
 

Overview

 

Sample Customers

Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, University of San Carlos, Holland Hall School, South Euclid Lyndhurst Schools, Prairie View Networking Academy, City of Troy, Ryerson University, Linamar, City of Redondo Beach, York Region District School Board
Revation Systems
Find out what your peers are saying about ExtremeRouting vs. Juniper Session Smart Router and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.