Exabeam and Trellix Helix Connect compete in the security intelligence and analytics category. While Exabeam is favored for its advanced analytics and user-friendly interface, Trellix Helix stands out with its AI integration and speed.
Features: Exabeam is recognized for its advanced behavior analytics and AI capabilities, which streamline investigations efficiently. It offers a user-friendly timeline feature that simplifies security operations and has robust integration support. Trellix Helix Connect is valued for its speed, extensive AI capabilities for XDR, and integration with over 400 connectors. It excels in email attack prevention, accommodating both small and large environments effectively.
Room for Improvement: Exabeam could enhance its adaptability, reduce false positives, and improve cloud environment integration. Users express a desire for faster deployment and clearer documentation. Trellix Helix Connect needs better third-party integration capabilities and more intuitive pricing structures. Users suggest improvements in support services and graphical interface enhancements.
Ease of Deployment and Customer Service: Exabeam supports both on-premises and cloud deployment, receiving generally positive reviews for its technical support, though some report slow response times. Trellix Helix Connect primarily uses cloud deployment with mixed customer service reviews, as users differ on ease of support access.
Pricing and ROI: Exabeam offers pricing based on user count or data usage, generally seen as reasonable but not cheap. It provides potential cost savings through tool consolidation. Trellix Helix is considered expensive but provides competitive transparent pricing, suitable for large enterprises with licensing based on event-per-second metrics. Exabeam's pricing is more flexible, while Trellix offers integration as a free add-on for network security customers.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We support the largest companies in the world and can cater to large environments.
These problems were not frequent, and the last six to eight months have been stable.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
It is not the cheapest, but also not the most expensive solution.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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