

Exabeam and Trellix Helix Connect compete in the security operations space, each offering unique features tailored to different security needs. Exabeam has the upper hand in user behavior analytics and ease of use, while Trellix Helix Connect excels in integration and automation capabilities.
Features: Exabeam stands out with user behavior analytics, advanced AI capabilities, and a user-friendly interface that simplifies complex threat detection. Trellix Helix Connect is known for its AI-driven incident resolution, extensive connectivity with over 400 connectors, and agile deployment suited for large enterprises.
Room for Improvement: Exabeam could benefit from enhanced flexibility and reduced false positives, particularly with cloud-native networks. Users suggest improving documentation and real-time flow analysis. Trellix Helix Connect may enhance third-party tool integration, offer better pricing models, and improve dashboard functionality.
Ease of Deployment and Customer Service: Exabeam offers both on-premises and cloud deployment, with mixed reviews on customer support. Some users appreciate the support, but response times in certain regions need improvement. Trellix Helix Connect primarily operates in cloud environments, though users report challenges with support responsiveness, affecting its overall user satisfaction.
Pricing and ROI: Exabeam is generally considered reasonably priced, offering good ROI with its flexible pricing models despite being slightly costly. Trellix Helix Connect is more expensive, geared towards large enterprises with competitive pricing within its market. Its pricing is high for smaller businesses, although it offers no hidden costs. Both solutions provide significant ROI benefits, focusing on comprehensive security offerings.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We support the largest companies in the world and can cater to large environments.
These problems were not frequent, and the last six to eight months have been stable.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
It is not the cheapest, but also not the most expensive solution.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Trellix Helix Connect | 0.7% |
| Exabeam | 1.6% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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