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Everlaw vs Exterro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Everlaw
Ranking in eDiscovery
6th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Exterro
Ranking in eDiscovery
11th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the eDiscovery category, the mindshare of Everlaw is 3.6%, up from 0.9% compared to the previous year. The mindshare of Exterro is 4.0%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Everlaw3.6%
Exterro4.0%
Other92.4%
eDiscovery
 

Featured Reviews

DH
Project Manager, Litigation at a legal firm with 1,001-5,000 employees
Efficient discovery workflows have supported fast reviews but ingestion of document families still needs work
Everlaw's best features include ease of ingestion, processing speed, processing metadata, metadata redactions, and seamless application of redactions on the native. The speed of processing makes the biggest difference in my day-to-day work because the faster we get data into a review system, the less time that we have down for projects. Everlaw has positively impacted my organization by offering an opportunity for an alternative to our current database management that we use for eDiscovery. It has a different aesthetic feel, and we use it primarily for shorter-lived cases.
PM
IT Analyst III at Federal Credit Union Bank
Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI)
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In Everlaw, you can add related items within a search to a search component, allowing you to build and expand your search incrementally. For example, you can start with an initial search, add related items, and then continue adding more related items to the entire search. Another thing about Everlaw is its speed. It loads quickly, whether it's images or documents."
"Customer support is phenomenal and is one of the most appealing factors with Everlaw."
"We use the tool specifically for unitization in many projects. It's very easy for reviewers to use. Everlaw is improving daily, introducing new features like analytics and AI. Analytics in Everlaw runs by default when we process anything. We used AI to train the system for review in a project with five million records."
"We like the reporting functionality. It just seems very clean."
 

Cons

"Everlaw could be less choosy about accepting control numbers for third-party loads. When uploading third-party loads, it currently needs two mandatory fields (like within date or end date or page count). I think the control number should be the only required field. Everlaw isn't used for Data Breach projects. For normal eDiscovery, we can use Everlaw, but most clients prefer Relativity."
"Everlaw can be improved on ingestion by making the ingestion of family members more cohesive, as larger documents sometimes fall behind family members which may get processed earlier, causing some confusion for case teams."
"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
 

Pricing and Cost Advice

"The tool's pricing is higher than that of other tools. Other tools offer bundle rates, but Everlaw charges per GB, which is more expensive. It doesn't charge for users; it only charges for hosting."
Information not available
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Top Industries

By visitors reading reviews
Government
28%
Healthcare Company
12%
Financial Services Firm
9%
Legal Firm
9%
Performing Arts
12%
Insurance Company
10%
Manufacturing Company
9%
Hospitality Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Everlaw?
The tool's pricing is higher than that of other tools. Other tools offer bundle rates, but Everlaw charges per GB, which is more expensive. It doesn't charge for users; it only charges for hosting.
What needs improvement with Everlaw?
Everlaw can be improved on ingestion by making the ingestion of family members more cohesive, as larger documents sometimes fall behind family members which may get processed earlier, causing some ...
What is your primary use case for Everlaw?
My main use case for Everlaw is eDiscovery project management. A specific example of how I use Everlaw for eDiscovery project management is that we take client data in its raw format, have it proce...
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Comparisons

 

Also Known As

No data available
Exterro Fusion
 

Overview

 

Sample Customers

Trusted by 8 of the top 10 class action law firms and over 65% of state attorneys general
Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Find out what your peers are saying about Microsoft, Google, Commvault and others in eDiscovery. Updated: February 2026.
883,760 professionals have used our research since 2012.