I would like Exterro to be a complete forensics workflow. Currently it is effective for handling digital evidence, but it only compares with EnCase, FTK Imager, or Autopsy. I want this to expand beyond just digital evidence to include chain of custody and everything related to it across multiple categories of forensics, not just physical evidence, but every subdivision of forensics. I want the mentioned categories to be involved more in Exterro with the existing features it already has regarding digital evidence. This would make it much easier for any officer, magistrate, or forensic expert to get into Exterro and begin their work. That would be much easier.
Teaching Fellow In Digital Forensics And Cybersecurity at a university with 5,001-10,000 employees
Real User
Top 20
May 23, 2026
I am not sure about the pricing, setup costs, and licensing for Exterro as that was taken care of by another colleague. I do not think I am capable of assessing the return on investment.
Director of Fraud Prevention at a security firm with 11-50 employees
Real User
Top 10
May 23, 2026
Exterro could be more accessible, as it is not a very accessible tool for other experts to use, except law enforcement.I would add some artificial intelligence with basic knowledge of the tool to make it easier for those who are starting out, which would be interesting. The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool. Other tools on the market do the same things but are much more affordable. I would actually reduce the cost, especially for Exterro Forensic, making it more viable for the market. If new modules were needed, then there could be an add-on cost, but I would make the tool cheaper when discussing Exterro Forensic. I would create a model similar to FTK Imager and create something free for data collection, which would be interesting for Exterro to have.
Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees
Real User
Top 10
May 21, 2026
Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.
Exterro drives efficiency in legal and compliance operations by offering comprehensive e-discovery and data privacy management features that meet the demands of a digital-first world.Exterro provides a robust set of tools designed to streamline legal processes, mitigate risks, and ensure regulatory compliance. Its powerful capabilities include e-discovery, data mapping, and incident response planning, making it suitable for industries dealing with sensitive data. With Exterro, organizations...
I would like Exterro to be a complete forensics workflow. Currently it is effective for handling digital evidence, but it only compares with EnCase, FTK Imager, or Autopsy. I want this to expand beyond just digital evidence to include chain of custody and everything related to it across multiple categories of forensics, not just physical evidence, but every subdivision of forensics. I want the mentioned categories to be involved more in Exterro with the existing features it already has regarding digital evidence. This would make it much easier for any officer, magistrate, or forensic expert to get into Exterro and begin their work. That would be much easier.
I am not sure about the pricing, setup costs, and licensing for Exterro as that was taken care of by another colleague. I do not think I am capable of assessing the return on investment.
Exterro could be more accessible, as it is not a very accessible tool for other experts to use, except law enforcement.I would add some artificial intelligence with basic knowledge of the tool to make it easier for those who are starting out, which would be interesting. The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool. Other tools on the market do the same things but are much more affordable. I would actually reduce the cost, especially for Exterro Forensic, making it more viable for the market. If new modules were needed, then there could be an add-on cost, but I would make the tool cheaper when discussing Exterro Forensic. I would create a model similar to FTK Imager and create something free for data collection, which would be interesting for Exterro to have.
Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.