Try our new research platform with insights from 80,000+ expert users

ESET PROTECT Enterprise vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th)
Lumu
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (11th), Network Detection and Response (NDR) (6th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. The mindshare of Lumu is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Lumu1.4%
ESET PROTECT Enterprise0.9%
Other97.7%
Extended Detection and Response (XDR)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The solution offers a lot of configuration capabilities."
"It is easy to patch, update, and set up scheduled scans."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"ESET PROTECT Enterprise is reliable."
"We can easily manage resources, disable or enable clients and update them."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"It's been helpful for overall extended network visibility."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"The tool's support team helps partners resolve any problems with the product."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"Most of it is automated, so I do not have to watch it to get alerts."
"Lumu protects against threats immediately and handles them in time."
 

Cons

"Sometimes, the connection to the machine requires troubleshooting."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"The tool is complex and expensive."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"They need to reduce the number of notifications on the endpoints."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"They need to reduce the number of notifications on the endpoints."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The free version is minimal compared to the full version."
"The reports need improvement."
"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."
"The integration with different vendors and endpoints could be improved."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"It would be good if we could access the physical logs."
"Nothing so far needs to be improved."
"I am happy with the current features. However, one important one is to improve the reports."
 

Pricing and Cost Advice

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
"It is the cheapest solution we found."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
869,513 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Government
10%
Financial Services Firm
9%
Financial Services Firm
10%
Educational Organization
10%
Insurance Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Lumu and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.