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ESET Endpoint Protection Platform vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
In terms of stability, I can rate it at nine out of ten.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
It is rated highly because of its affordability and its great value.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Advanced Threat Protection (ATP) (15th)
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (12th), Office 365 Protection (4th)
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of ESET Endpoint Protection Platform is 2.8%, down from 6.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
7%
Government
5%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about ESET Endpoint Protection Platform vs. TitanHQ SpamTitan and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.