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ESET Endpoint Protection Platform vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Users report mixed ROI experiences with ESET, appreciating its efficiency, cost savings, enhanced security, and streamlined patch management.
Sentiment score
5.0
Proofpoint Email Protection reduces phishing, streamlines operations, improves email hygiene, lowers security incidents, and enhances financial management.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
Project engineer at IT Solution india private limited
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
After Proofpoint Email Protection, phishing has been completely eliminated, so it is working very efficiently.
Security Engineer at News Corp
Instead of individually logging into five portals, we can log into one and they all connect as if we had logged into all of them.
SOC at a financial services firm with 201-500 employees
 

Customer Service

Sentiment score
7.0
ESET Endpoint Protection receives positive feedback for support, though availability issues exist, especially in certain regions.
Sentiment score
7.2
Proofpoint Email Protection receives high praise for support, with minor suggestions for improving response times and consistency.
They have great technical support.
Owner at Online IT
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Project engineer at IT Solution india private limited
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Even the engineers have been helpful, and if we open a case, they get back to us right away.
Information Security Analyst at a government with 11-50 employees
We always contact them if we need support, whether it's for setting up features or technical support, which is very responsive.
System Administrator at Tutt Bryant Group
 

Scalability Issues

Sentiment score
7.3
ESET Endpoint Protection Platform is scalable, versatile for various environments, and praised for ease of use and minimal hardware needs.
Sentiment score
7.4
Proofpoint Email Protection is praised for its scalability, flexibility, and seamless integration, effectively supporting large enterprises and diverse environments.
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
The solution provides a graphical representation and dashboard view showing how many threats are getting blocked on a daily and monthly basis.
Information Technology Team Lead at a manufacturing company with 1,001-5,000 employees
Proofpoint Email Protection is considered to be highly scalable, designed for large enterprises, with a cloud-based architecture that offers an enormous number of options, including multi-organization support and high-volume email handling.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable and reliable, with minimal issues, consistently receiving high ratings for performance.
Sentiment score
8.3
Proofpoint Email Protection offers reliable performance, handles high volumes well, and ensures dependable stability with minimal disruptions.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
If Proofpoint Email Protection has an outage, we are either not receiving emails or not blocking the right threats.
Senior Security Engineer at Cloudflare
Regarding the stability and performance of Proofpoint Email Protection, I have not experienced any crashes, downtimes, or performance issues.
Cyber Security Engineer at a financial services firm with 10,001+ employees
Proofpoint Email Protection is very stable and reliable, as it remains accessible at all times without issues, ensuring that data is available in real time.
Principal Consultant at Infosys
 

Room For Improvement

ESET Endpoint Protection Platform struggles with updates, complex interface, integration, and needs enhanced features and support improvements.
Proofpoint Email Protection requires better AI, usability, and support, addressing high costs and inefficiencies to improve security and productivity.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Sr Security Engineer at a comms service provider with 201-500 employees
In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.
Security Specialist at a leisure / travel company with 10,001+ employees
There are pros and cons to that, but I would suggest maintaining a good balance between security protection and operational impact.
Senior Security Engineer at Cloudflare
 

Setup Cost

ESET Endpoint Protection Platform is considered cost-effective by enterprise buyers, with competitive pricing and flexible licensing options.
Proofpoint Email Protection costs $2-$7/user/month, seen as high, but justified by its robust security features.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
The price is very reasonable compared to the features provided.
Project engineer at IT Solution india private limited
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Sr Security Engineer at a comms service provider with 201-500 employees
Although it is a bit costly compared to Mimecast, Defender, and Cofense Vision, it is efficient and strong in security, so I do not mind the cost because I will not reduce my security risk.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, robust protection, ease of use, and affordability, ensuring efficient and scalable security.
Proofpoint Email Protection enhances security with advanced threat detection, customizable policies, and integration, reducing phishing and administrative workload.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
Project engineer at IT Solution india private limited
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
Without Proofpoint Email Protection, most of these emails would have come through, slipped through Exchange, gotten into the user's mailbox, and created a lot of trouble for the organization.
Cyber Security Engineer at IT Naturally
Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email.
Release lead at a financial services firm with 10,001+ employees
TAP alerts, where Proofpoint Email Protection scans emails and sends alerts, provide the ability to review suspicious emails and validate them in a sandbox environment.
Infrastructure Analyst at a consultancy with 51-200 employees
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
20th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Anti-Malware Tools (9th)
Proofpoint Email Protection
Ranking in Advanced Threat Protection (ATP)
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of October 2026, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 2.2%, down from 2.6% compared to the previous year. The mindshare of Proofpoint Email Protection is 3.1%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection3.1%
ESET Endpoint Protection Platform2.2%
Other94.7%
Advanced Threat Protection (ATP)
 

Featured Reviews

MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
14%
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is very reasonable compared to the features provided.
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could enhance the overall experience and reliability. ESST Endpoint Protection Platfor...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When attackers target my system, ESET catches and scans the threat with its signature ...
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Proofpoint Email Protection and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.