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ESET Endpoint Protection Platform vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ESET Endpoint Protection Platform is praised for cost-effectiveness, enhanced security, and significant yet hard-to-quantify financial impact.
Sentiment score
7.1
Intercept X Endpoint is valued for strong antivirus features, despite mixed financial return experiences due to varying costs.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection is praised for efficient, professional support despite regional inconsistencies, with users generally satisfied.
Sentiment score
6.6
Intercept X Endpoint's support is praised for knowledge but criticized for slow response times, affecting timely issue resolution.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection Platform offers scalable, flexible, and easy management, ideal for small to large organizations with effective performance.
Sentiment score
7.7
Intercept X Endpoint is scalable for various enterprise sizes, offering easy setup, adaptability, and seamless expansion for growing companies.
In terms of scalability, I can rate it eight or nine out of ten.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable with minimal issues, occasional upgrade challenges, and consistently high user ratings for reliability.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable; occasional compatibility issues arise, but users consistently report high satisfaction scores.
In terms of stability, I can rate it at nine out of ten.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

ESET faces challenges with licensing, installation, performance, support, and user interface, needing improvements in malware detection and AI integration.
Intercept X Endpoint needs improved third-party integration, resource efficiency, reporting, and better interoperability, with high pricing concerns.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I would inquire why it is not sold directly to end users.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, moderately priced licenses with discounts available, valued for cost-effectiveness and performance despite complex setup.
Intercept X Endpoint offers robust features at reasonable pricing, with discounts and flexible payments making it a worthwhile investment.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

ESET Endpoint Protection offers strong threat detection, minimal resource impact, user-friendly management, and comprehensive security features for organizations.
Intercept X Endpoint is lauded for anti-ransomware, deep learning, and seamless integration with Sophos firewalls for comprehensive protection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
Advanced Threat Protection (ATP) (8th), Anti-Malware Tools (6th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Government
6%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Sophos Intercept X
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Flexible Systems
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Intercept X Endpoint and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.