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ESET Endpoint Protection Platform vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
121
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Advanced Threat Protection (ATP) (20th), Anti-Malware Tools (9th)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (25th), Endpoint Detection and Response (EDR) (42nd), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.2%, down from 3.0% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ESET Endpoint Protection Platform2.2%
Heimdal Endpoint Security0.6%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"Stability-wise, it is good; I did not hear about any issues in terms of stability, and Cortex XDR by Palo Alto Networks can be trusted completely."
"The behavior-based detection feature is valuable."
"Traps pays for itself within the first 16 months of a three-year subscription."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface, which means that we don't need to have any extra management platforms."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The protection and security have been great."
"It has a clean and clear interface."
"The solution offers impressive advanced protection."
"The stability is great."
"ESET provides good protection."
"The tool protects everything."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"The deployment is pretty hard."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"If they had pulse rate detection, it would be better."
"It is an enterprise-level solution. Its price could be less expensive."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"In some cases, there are too many options for me, and it is a bit too hard to find some settings which I really need to implement."
"I would like to see some additional features related to email protection included."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"I would like them to take more preventative measures in virus prediction. I would also like to see AI features that would do this type of prediction."
"The product could have better integration with third-party products that would help extend functionality."
"The feature is somewhat lacking in security protection."
"The deployment is complex and not very easy to use for most people; you need to be a well-informed IT person for deployment."
"It is for this reason that I would not recommend ESET on a larger scale."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"Our customers have expressed that the price is high."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"The pricing is okay, although direct support can be expensive."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"I feel it is fairly priced."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
"The license is annually, and the price is low compared to competitors."
"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"Its price is reasonable."
"The price of the solution is reasonable compared to competitors."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
14%
Manufacturing Company
11%
Comms Service Provider
11%
Construction Company
8%
Comms Service Provider
17%
Construction Company
16%
Computer Software Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
919,341 professionals have used our research since 2012.