No more typing reviews! Try our Samantha, our new voice AI agent.

ESET Endpoint Protection Platform vs Heimdal Endpoint Security comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Advanced Threat Protection (ATP) (21st), Anti-Malware Tools (8th)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (24th), Endpoint Detection and Response (EDR) (42nd), Domain Name System (DNS) Security (12th), Ransomware Protection (12th)
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.3%, down from 3.1% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ESET Endpoint Protection Platform2.3%
Heimdal Endpoint Security0.6%
Other93.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"I have found the solution to be very easy in respect of the integration and configurable."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"The information the dashboard provides is very clear."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"The solution has very useful MDM features."
"I'd recommend the solution. The security is good and it's easy to install even on an enterprise level."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"The stability is great; it is perfect and effortless, which is why I like the solution."
"The most valuable feature is the antispam module, which comes in the bundle."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet, for example, they have a notification if within your LAN network something is suspected to be a threat and additionally, the malware features are very good."
"The scalability is very good, because if you need to increase the number of systems then it is flexible and able to be scaled."
"In terms of stability, I can rate it at nine out of ten."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"Basically, they don't provide customer support tools just to investigate the logs."
"The negative aspect I see is the economic model used by Palo Alto."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"In general, the price could be more competitive."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Dashboards do not allow everyone to see what's happening."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"I think the product support is very bad."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know)."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The price is on the higher side, but it's okay."
"The pricing is okay, although direct support can be expensive."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I feel it is fairly priced."
"I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients."
"The price of the solution is very good compared to other solutions."
"It's a cost-effective product"
"Pricing of ESET Endpoint Security is within the market pricing."
"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"The price of the solution is reasonable compared to competitors."
"The cost is a very reasonable. When compared with other products, the price is low (though not very low)."
"The price could be a little lower."
Information not available
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
907,372 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
14%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
8%
Construction Company
15%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: July 2026.
907,372 professionals have used our research since 2012.