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ESET Endpoint Protection Platform vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Advanced Threat Protection (ATP) (20th), Anti-Malware Tools (9th)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Endpoint Detection and Response (EDR) (41st), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.2%, down from 3.1% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ESET Endpoint Protection Platform2.2%
Heimdal Endpoint Security0.6%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The anti-exploit is impenetrable."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"It is a simple platform to use."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"We can visualize and control the activities in the environment from anywhere."
"ESET Endpoint Security is primarily used to protect computers from viruses and ransomware."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"The most valuable features of ESET Endpoint Antivirus are that it is lightweight, it will not take up too much CPU and memory of the server or workstation, and the detection is good and easy to use."
"The solution's features and pricing are pretty good."
"It was amazing."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface, which means that we don't need to have any extra management platforms."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"To jump from the partner to Palo Alto directly was challenging."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"We would also like to have advanced tech protection and email scanning."
"There's room for improvement with Mac device installations, which can be challenging."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"The product’s AI implementation feature could be better for learning user behavior."
"While the pricing is good, they could always lower it a bit."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events."
"On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license."
"The product could be improved by having better integration with other services."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"Cortex XDR's pricing is ok."
"Our customers have expressed that the price is high."
"The pricing is a little bit on the expensive side."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The price is on the higher side, but it's okay."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The price of the solution is reasonable compared to competitors."
"As is the general rule with anything, the solution could be cheaper."
"Pricing of ESET Endpoint Security is within the market pricing."
"At first, we thought it was a bit expensive, but we negotiated a better price."
"I do a two or three-year license for less than $100."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"ESET is cheap."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
14%
Outsourcing Company
13%
Manufacturing Company
10%
Construction Company
8%
Construction Company
16%
Comms Service Provider
14%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
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What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
912,788 professionals have used our research since 2012.