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ESET EDR/XDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
3
Ranking in other categories
Authentication Systems (53rd), Extended Detection and Response (XDR) (36th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.9%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Detection and Response0.6%
ESET EDR/XDR0.9%
Other98.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Navin Mohinani - PeerSpot reviewer
Have faced inconsistent pricing and a heavy footprint while managing small-scale deployments
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration with ESET EDR_XDR is easy, though we don't integrate it with many products. It is pretty easy to install without any hassles. We use cloud solutions for implementation. ESET EDR_XDR has its own cloud portal where everything is available. Overall rating: 7 out of 10.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The solution is easy to use."
"IPS and the user interface are good features."
"The pricing is good."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features of the solution are that it is easy to use and has good support."
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The security is good."
"The interface is quite easy to use."
 

Cons

"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"Its UI could be more user-friendly."
"The interface has many issues."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"They need to improve their cloud presence."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"It would be beneficial to have more integration and compatibility with other platforms."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"The price is reasonable."
"The price is okay, but it really depends on the customer's requirements."
"We have a yearly subscription, and the pricing is fair."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We are satisfied with the pricing."
"The price is really high and it should be lower."
"The product is cheap."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Computer Software Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Also Known As

ESET Secure Authentication
No data available
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about ESET EDR/XDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.