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ESET EDR/XDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
57th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (45th), Extended Detection and Response (XDR) (39th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.6%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does its job with no issues."
"The solution is scalable."
"I have had absolutely no problem with using this solution, it really works well."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"Symantec Endpoint Detection and Response is stable."
 

Cons

"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
"It should be easier to deploy Symantec's client for end-users."
"A significant deterioration in customer support."
"They do need to minimize the number of agents installed on a server."
"I would like to see better scanning capabilities."
"It would be beneficial to have more integration and compatibility with other platforms."
"The GUI could be better."
"The interface is very complicated."
"Technical support is not as good as we expect, and resolving problems should be more timely."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"We have a yearly subscription, and the pricing is fair."
"Symantec Endpoint Detection and Response is expensive."
"We pay around $100,000 for 5000 licenses every year."
"Of late, because of the Broadcom purchase, its price has been increasing."
"It is an expensive solution."
"The price is reasonable."
"The price is really high and it should be lower."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
13%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

ESET Secure Authentication
No data available
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about ESET EDR/XDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.