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Cisco Duo vs ESET EDR/XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
ESET EDR/XDR
Ranking in Authentication Systems
20th
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (28th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of September 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 8.3% compared to the previous year. The mindshare of ESET EDR/XDR is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
ESET EDR/XDR0.7%
Other95.6%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy for users to enroll, and there are a lot of insights that we get from using the app on devices that people use to authenticate."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"Duo is a very consistent product and flexible in how it can be deployed and has good support."
"The best feature Cisco Duo offers is its simplicity."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"My advice to others looking into using Cisco Duo is that it is a great product, and I recommend it for everyone, specifically for those using Cisco Secure Client."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"The solution is easy to use."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
 

Cons

"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system. You have to authenticate and do your regular login and your Active Directory logins."
"The cost will become expensive for large user accounts."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"My experience with deploying Cisco Duo was a bit rough at first, but after we got it smoothed out, it has worked ever since."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"To improve Cisco Duo, wherever the team can try to reduce the number of clicks an end user needs to go through to authenticate would be good."
"I do not think Cisco Duo is the best option on the market thus far."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
 

Pricing and Cost Advice

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"You pay per user when using this solution and the pricing is fair."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise27
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation base. For a medium and mid-range market, I think it is a fully affordable price...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I have discussed this with the local Cisco office in Kyiv regarding any possibility ...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET EDR_XDR is related to costing limitations.
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration with ESET EDR_XDR is easy, though we don't integrate it with many products. It is p...
 

Also Known As

Duo Security
ESET Secure Authentication
 

Overview

 

Sample Customers

Information Not Available
Mitsubishi Motors, Canon
Find out what your peers are saying about Cisco Duo vs. ESET EDR/XDR and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.