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Cisco Duo vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (5th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)
ESET EDR/XDR
Ranking in Authentication Systems
53rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Endpoint Detection and Response (EDR) (58th), Extended Detection and Response (XDR) (36th)
 

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 8.1%, down from 11.1% compared to the previous year. The mindshare of ESET EDR/XDR is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Cisco Duo8.1%
ESET EDR/XDR0.3%
Other91.6%
Authentication Systems
 

Featured Reviews

Thomas Botts - PeerSpot reviewer
Managing security policies effectively with seamless authentication
The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.
PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"It's pretty easy for users to figure it out."
"My overall rating for the solution is ten out of ten."
"The multi-factor authentication process and the geo-locking features are great."
"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
 

Cons

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"We had some trouble with the password reset function."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
 

Pricing and Cost Advice

"Cisco has the most expensive products because market leaders tend to charge a lot."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"Duo Security is free."
"The pricing was a lot more than what we were paying for our previous solution."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Government
6%
Financial Services Firm
6%
Comms Service Provider
17%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
 

Also Known As

Duo Security
ESET Secure Authentication
 

Overview

 

Sample Customers

Information Not Available
Mitsubishi Motors, Canon
Find out what your peers are saying about Cisco Duo vs. ESET EDR/XDR and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.