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ESET EDR/XDR vs Netsurion comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET EDR/XDR
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th), Endpoint Detection and Response (EDR) (29th)
Netsurion
Ranking in Extended Detection and Response (XDR)
44th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), Security Information and Event Management (SIEM) (49th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of ESET EDR/XDR is 1.5%, down from 1.9% compared to the previous year. The mindshare of Netsurion is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
ESET EDR/XDR1.5%
Netsurion1.1%
Other92.6%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Traps pays for itself within the first 16 months of a three-year subscription."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"It'll not slow down your system when compared to others."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"Overall, we're really thrilled with them."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
 

Cons

"It takes time to scan the servers and devices."
"The price could be a little lower."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Managing the product should be easier."
"The solution should enhance the ADR and reporting."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"Very costly product."
"It has reasonable pricing for the use cases it provides to the company."
"Cortex XDR's pricing is ok."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The pricing is okay, although direct support can be expensive."
"The tool's price is moderate."
"The pricing is a little high. It is per user per year."
"I rate the solution’s pricing a six or seven out of ten.."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
9%
Outsourcing Company
9%
Outsourcing Company
19%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Secure Authentication
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Canon
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ESET EDR/XDR vs. Netsurion and other solutions. Updated: August 2026.
915,341 professionals have used our research since 2012.