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ESET EDR/XDR vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (42nd), Extended Detection and Response (XDR) (37th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.7%, up from 0.3% compared to the previous year. The mindshare of Huntress Managed EDR is 2.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"I rate Huntress Managed EDR a ten out of ten."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress has improved our security dramatically."
"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."
"It is a ten out of ten in terms of ease of use."
 

Cons

"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"The integration with Autotask could be improved."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"The solution's pricing is fair."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Also Known As

ESET Secure Authentication
No data available
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about ESET EDR/XDR vs. Huntress Managed EDR and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.