We performed a comparison between ESET Cloud Apps Protection and MetaDefender Email Security Solutions based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are several features that I consider valuable."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Since we have started using the solution, there have been fewer compromises."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The XDR dashboard has room for improvement."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft Defender for Office 365 should be more proactive."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"Although the number of AV engines is good, it could be better."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews. ESET Cloud Apps Protection is rated 9.6, while MetaDefender Email Security Solutions is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. MetaDefender Email Security Solutions report.
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