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Fortinet FortiMail vs MetaDefender Email Security Solutions comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
No ranking in other categories
MetaDefender Email Security...
Ranking in Email Security
34th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Secure Email Gateway (SEG) (13th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Fortinet FortiMail is 2.6%, down from 3.9% compared to the previous year. The mindshare of MetaDefender Email Security Solutions is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail2.6%
MetaDefender Email Security Solutions0.9%
Other96.5%
Email Security
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very stable product and all of our customers are happy that we use it."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"For me, Fortinet FortiMail is the best solution I have ever tried."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"The technical support is excellent."
"The anti-spam feature is very valuable."
"The stability and performance of the solution have been great, and we have not had any problems since we have been using it."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
 

Cons

"The infrastructure could be improved. The data leak prevention could also be better."
"In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist."
"The web console management interface could be improved."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"Sometimes, authentic emails get blocked by the solution's firewall."
"I would like it if the solution could be more affordable."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"High Availability needs improvement."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
 

Pricing and Cost Advice

"Fortinet Fortimail has reasonable pricing."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"The solution is quite pricey compared to other competitors in the market."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"Pricing is straight-forward and renewable without complicated pricing structures."
"The annual cost is $55,000."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing."
"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Construction Company
14%
Outsourcing Company
11%
Healthcare Company
7%
Pharma/Biotech Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
Ask a question
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Also Known As

FortiMail
OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Information Not Available
Find out what your peers are saying about Fortinet FortiMail vs. MetaDefender Email Security Solutions and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.