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Symantec Cyber Security Services [EOL] vs eSentire comparison

Why PeerSpot?
The compared eSentire and Broadcom solutions aren't in the same category. eSentire is ranked #26 in MDR , and holds a 1.4% mindshare in the category. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 83% of Broadcom users who would recommend it.
eSentire
Read 2 eSentire reviews
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  • 2,068 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Symantec Cyber Security Services [EOL] and eSentire based on real PeerSpot user reviews.

Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: September 2026).
Buyer's Guide
Managed Detection and Response (MDR)
September 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Managed Detection and Response (MDR) (26th)
Symantec Cyber Security Ser...
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
reviewer2136705
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
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reviewer1042635 - PeerSpot reviewer
reviewer1042635
Science Technician at a government with 201-500 employees
Easy to use with a good user interface and excellent management capabilities
The solution is very easy to use. It's not very complicated. It's easy to control our users and to block users from accessing the internet, for example. I'm able to easily manage my internet's bandwidth. The firewall is fantastic. It's one of the most valuable aspects of the solution. The initial setup is pretty easy. The solution has good integration capabilities. There's the opportunity to do a seminar with the company, in order for users to help better understand the solution. The user interface is quite good. Everything is easy to find.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The managed detection response (MDR) product was the most valuable."
"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The firewall is fantastic, it's one of the most valuable aspects of the solution."
"This is not a complex product; it is easy to set up, configure, and use."
"The most valuable feature is the management portal."
"Symantec is a wonderful product and they have feature-rich environments that fill the needs of those looking for antivirus but they are more than just a solution for antivirus and cybersecurity services."
"Symantec is extremely versatile, extendable solution, it covers all platforms, all OS and devices, APT, EDR, Patch management etc all under one roof."
"The technical aspects and the features of this product are all good."
"In terms of stability, this solution is very good."
"The solution offers good device control."
More Symantec Cyber Security Services [EOL] pros
 

Cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"Overall, the support is very, very bad."
"This solution needs to improve with respect to zero-day attack response."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"Technical support is the one thing about this solution that is not good."
"At the endpoint, the client memory utilization should be very optimized. The client takes up a lot of memory when processing CPU, so it affects the endpoint performance."
"This solution is expensive."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
More Symantec Cyber Security Services [EOL] cons
 

Pricing and Cost Advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"Currently, we are paying about $3,000-$4,000 yearly. I don't believe there are costs above the standard licensing fee."
"The list price is approximately $50 USD annually per user."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
12%
Government
9%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
 

Comparisons

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Expel vs eSentire
Compared 8% of the time
Arctic Wolf Managed Detection and Response vs eSentire Logo
Arctic Wolf Managed Detection and Response vs eSentire
Compared 7% of the time
SentinelOne Wayfinder Threat Detection and Response vs eSentire Logo
SentinelOne Wayfinder Threat Detection and Response vs eSentire
Compared 5% of the time
Difenda Shield vs eSentire Logo
Difenda Shield vs eSentire
Compared 5% of the time
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Wipro Managed Security Services vs Symantec Cyber Security Services [EOL] Logo
Wipro Managed Security Services vs Symantec Cyber Security Services [EOL]
Compared 47% of the time
IBM Managed Security Services vs Symantec Cyber Security Services [EOL] Logo
IBM Managed Security Services vs Symantec Cyber Security Services [EOL]
Compared 33% of the time
More Symantec Cyber Security Services [EOL] Competitors
 

Product Reports

Buyer's Guide
Managed Detection and Response (MDR)
September 2026
eSentire reportDownload eSentire product report
Buyer's Guide
Symantec Cyber Security Services [EOL]
August 2026
Symantec Cyber Security Services [EOL] reportDownload Symantec Cyber Security Services [EOL] product report
 

Overview

eSentire provides comprehensive managed detection and response services delivering 24/7 threat monitoring, detection, and incident response to safeguard businesses from cyber threats.

With a focus on cybersecurity, eSentire specializes in detecting and responding to threats with real-time monitoring and rapid response capabilities, ensuring secure environments for a wide range of industries. The service is structured to handle complex threat landscapes using advanced technology and human expertise.

What are the key features of eSentire?
  • 24/7 Threat Monitoring: Continuous surveillance to identify and mitigate threats instantly.
  • Incident Response: Quick and effective actions to handle and neutralize cyber threats.
  • Advanced Threat Detection: Uses behavioral analytics for detecting sophisticated cyber attacks.
  • Log Management: Comprehensive logging and reporting for compliance and security purposes.
  • Security Advisory Services: Offers expert guidance to enhance cybersecurity strategies.
Why consider eSentire for cybersecurity investment?
  • Reduced Risk: Minimal exposure to cyber threats with proactive detection and response.
  • Cost Efficiency: Reduces the need for large internal cybersecurity teams, saving costs.
  • Scalability: Flexibility to adjust services as businesses grow and evolve.
  • Regulatory Compliance: Helps maintain compliance with industry-specific regulations.

In industries like finance, healthcare, and legal, eSentire is implemented to ensure client data remains secure, supporting stringent compliance requirements and offering peace of mind through expert threat management, allowing these sectors to focus on their core operations without cybersecurity concerns.

eSentire

Technology alone may not stop advanced threats. You need security experts on hand to interpret and prioritize the critical events that need action. Your designated and highly specialized, in-region security analysts are available 24x7 to act as an extension of your team, continuously monitoring and hunting for advanced threats. Our analysts are some of the best-trained security experts in the world and they leverage state of the art technologies and global threat intelligence to minimize the business impact of cyber attacks. Detect, assess, and respond to attacks faster with Symantec Cyber Security Services.

Broadcom
 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
BayWa, Carrington Holding Company, Citizens Business Bank, Englewood Hospital and Medical Center, FBL Financial, Molina Healthcare Inc., Pgi, Sealed Air, TSO cloud
Buyer's Guide
Managed Detection and Response (MDR)
September 2026
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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.