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Eracent Enterprise Entitlements Management vs ServiceNow Discovery comparison

Eracent and ServiceNow are both solutions in the IT Asset Management category. Eracent is ranked #33, while ServiceNow is ranked #2 with an average rating of 8.4. Eracent holds a 0.3% mindshare in IAM, compared to ServiceNow’s 5.7% mindshare. Additionally, 97% of ServiceNow users are willing to recommend the solution.
Eracent Enterprise Entitlem...
  • 93 Views
  • 42 Comparison Views
ServiceNow Discovery
Read 42 ServiceNow Discovery reviews
  • 1,419 Views
  • 529 Comparison Views
97% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Eracent Enterprise Entitlements Management and ServiceNow Discovery based on real PeerSpot user reviews.

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To learn more, read our detailed IT Asset Management Report (Updated: January 2025).
Buyer's Guide
IT Asset Management
January 2025
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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eracent Enterprise Entitlem...
Ranking in IT Asset Management
33rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
License Management (23rd)
ServiceNow Discovery
Ranking in IT Asset Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
42
Ranking in other categories
Server Monitoring (2nd), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of Eracent Enterprise Entitlements Management is 0.3%, down from 0.4% compared to the previous year. The mindshare of ServiceNow Discovery is 5.7%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

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Ayobanji Iluyomade - PeerSpot reviewer
Service helps organizations with network discovery and IT infrastructure management but troubleshooting challenges remain
ServiceNow Discovery was adopted by my organization. We use ServiceNow Discovery for discovery and ITSM The most beneficial features of ServiceNow Discovery for maintaining my IT infrastructure are the CMDB top and discovery of network switches. The areas of ServiceNow Discovery that have room…
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ServiceNow Discovery?
The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
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What is your experience regarding pricing and costs for ServiceNow Discovery?
I think the price of ServiceNow Discovery is cheaper than BMC.
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What needs improvement with ServiceNow Discovery?
The areas of ServiceNow Discovery that have room for improvement are getting custom reports on the relationship between CIs that are not on the same table.
See all answers
 

Comparisons

No data available
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Compared 25% of the time
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Lansweeper vs ServiceNow Discovery
Compared 21% of the time
BMC Helix Discovery vs ServiceNow Discovery Logo
BMC Helix Discovery vs ServiceNow Discovery
Compared 7% of the time
Microsoft Configuration Manager vs ServiceNow Discovery Logo
Microsoft Configuration Manager vs ServiceNow Discovery
Compared 7% of the time
Flexera One vs ServiceNow Discovery Logo
Flexera One vs ServiceNow Discovery
Compared 6% of the time
More ServiceNow Discovery Competitors
 

Product Reports

Buyer's Guide
IT Asset Management
January 2025
Eracent Enterprise Entitlements Management reportDownload Eracent Enterprise Entitlements Management product report
Buyer's Guide
ServiceNow Discovery
May 2025
ServiceNow Discovery reportDownload ServiceNow Discovery product report
 

Also Known As

Enterprise Entitlements Management
No data available
 

Overview

Information not available
Eracent

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

ServiceNow
 

Sample Customers

AOL, Baptist Health South Florida, Barclays Capital, Cablevision, Capgemini, Comcast, ComputaCenter, Discovery Com, DoD, DSM, Experian, Westar Energy, Freddie Mac, First Group, Invesco Aim, Liberty Mutual, Lucent Technologies, Marks & Spencer, Visa, Ministry of Defence, Nationwide, Raytheon, Pentair, Sears/Kmart, U. S. Military Academy, United Space Alliance, US cell, USAA, VBA, Xerox, Vodafone
York, National Grid, DXC Technology, experian, BEACHBODY
Buyer's Guide
IT Asset Management
January 2025
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Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: January 2025.
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.