Epicor ERP vs SAP S/4HANA comparison

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Epicor Logo
3,909 views|1,871 comparisons
81% willing to recommend
SAP Logo
18,760 views|13,038 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Epicor ERP and SAP S/4HANA based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Epicor ERP vs. SAP S/4HANA Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.""With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.""Dashboards and Business Activity Query are very useful.""Real-time results make for faster decision making.""There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.""The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.""The ability to deploy a generic implementation without advanced customization.""The product enables users to customize their dashboards and reports."

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"I have been using SAP for more than 13 years and the new SAP S4HANA was not only a simple upgrade, they have made a lot of improvements. They have simplified a lot of the functions, the all-new interface gives users a better experience. The database itself is quite efficient in nature and it provides effective data queries. It is a good upgrade from the previous version of SAP R/3.""The performance of the solution is excellent.""S/4HANA offers a lot of additional capability with respect to performance due to its in-built architecture for many functions including finance, production, quality, manufacturing, inventory or sales distribution and logistics.""The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions.""The most valuable feature is the inbuilt standards included in SAP that customers can adopt easily. Also offers to customize it based on the specific requirements.""The most valuable feature is the perfect end-to-end integration.""The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs.""S4HANA is relatively stable."

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Cons
"There are some glitches in Epicor ERP.""In the newer version of Epicor ERP, it's very difficult to find out that tracing.""I would like to see a better reporting tool.""There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.""The tool should provide a better user interface.""Right now, it doesn't really have a good cloud story.""A number of bugs in 9.05 were only fixed in 10.""Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

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"I would like to see the AI included to help from a data standpoint.""Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend.""Starting out on the solution can be a bit complex and difficult.""I have found the solution to be stable but it could improve.""Small businesses that have a small user base find this solution too expensive.""It is simple to implement SAP S4HANA. If you are already in this type of environment, then the transition is not very complex. However, if you do not then it can be difficult.""If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this.""Planned Order List needs a change of screen."

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Pricing and Cost Advice
  • "User support could be improved as well, as the consultant charges are very high."
  • "When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
  • "We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
  • "The initial cost may be a bit high, but the maintenance cost is lower."
  • "Epicor ERP is an expensive solution."
  • More Epicor ERP Pricing and Cost Advice →

  • "It is an expensive solution."
  • "The price of this product is an issue for some customers."
  • "I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
  • "The solution is expensive."
  • "We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
  • "Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
  • "The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
  • "The price of the solution is expensive."
  • More SAP S/4HANA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are some glitches in Epicor ERP. Epicor ERP should add some automations.
    Top Answer:We use Epicor ERP for our total business operation.
    Top Answer:SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and… more »
    Top Answer:During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track. The approach is to have the same sales order amount and quantity to compare the… more »
    Top Answer:We use the solution to import master data. We use classic resolution to collect local US company material masters and align HQ material masters' numbers. We import FI/CO/MM/PP/SD IMG and opening… more »
    Ranking
    17th
    out of 68 in ERP
    Views
    3,909
    Comparisons
    1,871
    Reviews
    4
    Average Words per Review
    354
    Rating
    8.3
    2nd
    out of 68 in ERP
    Views
    18,760
    Comparisons
    13,038
    Reviews
    20
    Average Words per Review
    414
    Rating
    8.6
    Comparisons
    Also Known As
    Epicor SaaS ERP
    SAP S4HANA
    Learn More
    Overview

    Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

    Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

    SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

    SAP S4HANA offers three different deployment options:

    • On-premises
    • Cloud
    • Hybrid

    SAP S4HANA Features

    SAP S4HANA has many valuable key features, including:

    • Customizable
    • ERP, CRM, SRM, SCM, PLM co-deployed
    • High throughput
    • Fast analytics and reporting
    • Smaller total data footprint
    • SAP HANA multi-tenancy
    • All data: social, text, geo, graph, processing
    • New SAP Fiori UX for any device (mobile, desktop, tablet)
    • Unlimited workload capacity
    • High-volume transaction processing (OLTP)
    • High volume real-time analytical processes (OLAP)
    • Service Management
    • Digital Boardroom Integration

    SAP S4HANA Benefits

    Some of the benefits of using SAP S4HANA include:

    • Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.
    • Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.
    • Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.
    • Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by SAP S4HANA users.

    A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

    Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

    A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

    A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

    Sample Customers
    Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company9%
    Retailer8%
    Healthcare Company7%
    REVIEWERS
    Manufacturing Company13%
    Computer Software Company13%
    Financial Services Firm10%
    Retailer10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Computer Software Company9%
    Manufacturing Company8%
    University4%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise46%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise43%
    Buyer's Guide
    Epicor ERP vs. SAP S/4HANA
    March 2024
    Find out what your peers are saying about Epicor ERP vs. SAP S/4HANA and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Epicor ERP is ranked 17th in ERP with 12 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Epicor ERP is rated 7.8, while SAP S/4HANA is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, Odoo, SAP Business One, SAP ERP and NetSuite ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP and Microsoft Dynamics 365 Business Central. See our Epicor ERP vs. SAP S/4HANA report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.