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Entrust GetAccess [EOL] vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess [EOL]
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (14th), Web Access Management (1st), Access Management (15th)
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"That seamless integration significantly improves user experience and efficiency."
"SiteMinder is an industry leading solution as everyone is using it."
"Authentication Authorization for our websites are important because all the sites need authentication for security purposes and that has been handled pretty well all these years with SSO."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"The installation process was complex. There are a lot of different moving pieces, and the main complaint is that it's hard to automate any of it."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The problem is we need the support, but they don't know anything about the product."
"We use technical support. It's not the best feature of CA. Lots of enterprise product companies have variable support offerings. CA are not the worst, but they're not the best. They're okay."
"All of the feedback within our team for CA Support is not good. It really is on a very low level, but then it is very specific for CA SSO."
"For us, getting to that person or to the second level of support is time consuming."
"There are certain integration points that can be leveraged and made more easy to deploy, like the REST APIs and things like that."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo