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Entrust GetAccess [EOL] vs Symantec Siteminder comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess [EOL]
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st), Access Management (15th)
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"You definitely need to consider CA SSO; it is quite solid, it's never really gone down, and it's a well-understood and reliable piece of our enterprise."
"The features most valuable to us are its usability, the way you can customize it, and its supportability."
"The solution is easy to use for our managers."
"We have three single sign-on products in our office and I believe that the CA product offers the best product of the three."
"It's quite scalable."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"It will definitely help any company achieve their single sign on goal."
"It's our single solution for managing user authentication."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"It's difficult to configure, and has a very old and challenging user interface."
"For us, getting to that person or to the second level of support is time consuming."
"The look and feel was not good in the earlier product."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"Although the policy server has sometimes spontaneously restarted, it’s mostly good."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"It seems that when there's a new version, patch, or service pack, we find bugs."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The pricing is reasonable."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
15%
Construction Company
12%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
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What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo