No more typing reviews! Try our Samantha, our new voice AI agent.

Elastic Observability vs WhatsUp Gold comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in IT Infrastructure Monitoring
13th
Ranking in Log Management
14th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Container Monitoring (5th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
39th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Log Management
41st
Ranking in Cloud Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (25th), Server Monitoring (14th), Configuration Management (21st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of Elastic Observability is 1.8%, down from 4.3% compared to the previous year. The mindshare of WhatsUp Gold is 3.1%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.8%
WhatsUp Gold3.1%
Other95.1%
Cloud Monitoring Software
 

Featured Reviews

Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The most valuable feature of Elastic Observability is the text search."
"The solution allows us to dig deep into data."
"Machine learning is the most valuable feature of this solution."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"Its diverse set of features available on the cloud is of significant importance."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Our local support team provides excellent service."
"The documentation is very good."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"Their tech support is very good."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The most valuable feature is the auto-discovery function."
"One thing good about WhatsUp Gold is that it is fairly stable."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
 

Cons

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"The cost must be made more transparent."
"One example is the inability to monitor very old databases with the newest version."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"Elastic Observability’s price could be improved."
"When I go to the portal, I do not see many insights on the endpoints or where there could be latencies."
"The only challenging aspect for new users is often writing the query language."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"We can never achieve or get a good picture of the network topology."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
"Regional product team support is not very good."
 

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product’s pricing needs improvement."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"We will buy a premium license after POC."
"The price of Elastic Observability is expensive."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Elastic Observability vs. WhatsUp Gold and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.