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Elastic Observability vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Cloud Monitoring Software
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), IT Infrastructure Monitoring (10th), Log Management (14th), Container Monitoring (4th)
Kaseya Traverse
Ranking in Cloud Monitoring Software
32nd
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (59th)
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Elastic Observability is 4.3%, down from 7.1% compared to the previous year. The mindshare of Kaseya Traverse is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Elastic Observability4.3%
Kaseya Traverse0.4%
Other95.3%
Cloud Monitoring Software
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think Elastic Observability is already in very good shape."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The most valued feature of Elastic is its log analytics capabilities."
"The price is very less expensive compared to the other solutions."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"The most valuable feature of Elastic Observability is the text search."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Its diverse set of features available on the cloud is of significant importance."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"It's a simple and humble tool."
"The remote support and data collection features are great."
"Automating processes is crucial for me, so the automation part stands out."
"Most of the features are pretty good and the solution is user friendly."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It is a pretty stable solution...It is a pretty stable solution."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
 

Cons

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability’s price could be improved."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"There could be more low-code features included in the product."
"Elastic Observability needs to have better standardization, logging, and schema."
"The interface could be improved."
"Reporting is a bit difficult."
"Reporting is tedious and not organized in the way customers expect."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"The tool needs to have some AI capabilities, which it lacks currently."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
 

Pricing and Cost Advice

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"We have been using the open-source version."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Pricing is one of those situations where the more you use it, the more you pay."
"Elastic Observability's pricing could be better for small-scale users."
"The product is not that cheap."
"The price of Elastic Observability is expensive."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
Computer Software Company
26%
Wholesaler/Distributor
10%
Government
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
Out-of-the-box use cases have room for improvement in Elastic Observability. They don't invest a lot in building out-of-the-box observable use cases, and they are more focusing on giving a very fle...
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about Elastic Observability vs. Kaseya Traverse and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.