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Elastic Observability vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (7th)
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
74th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.2%, down from 5.7% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has always been a stable solution."
"I have built a mini business intelligence system based on Elastic Observability."
"The solution has been stable in our usage."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"It's easy to deploy, and it's very flexible."
"The solution allows us to dig deep into data."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"The dashboard is a valuable feature."
 

Cons

"The price is the only issue in the solution. It can be made better and cheaper."
"Elastic Observability’s price could be improved."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"The product’s pricing needs improvement."
"The price of Elastic Observability is expensive."
"Pricing is one of those situations where the more you use it, the more you pay."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We will buy a premium license after POC."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product is not that cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: April 2025.
850,236 professionals have used our research since 2012.