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Elastic Observability vs Fortinet FortiAnalyzer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability enhances efficiency, reduces incidents, and provides cost-effective visibility, with benefits in data management and availability.
Sentiment score
6.9
Fortinet FortiAnalyzer is valued for cost savings, efficient troubleshooting, and competitive pricing, making it a worthwhile investment.
The impact of the tool is low when the functionalities are inaccessible due to resource consumption.
Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers.
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
 

Customer Service

Sentiment score
7.7
Elastic Observability users praise responsive, knowledgeable support, valuing quick problem-solving, though rely on documentation for added assistance.
Sentiment score
7.2
Fortinet FortiAnalyzer's support is seen as helpful but varies in quality and speed, leading to mixed satisfaction.
Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive.
Technical support is good, and I rate it ten out of ten.
The support service is very slow and incompetent.
 

Scalability Issues

Sentiment score
7.1
Elastic Observability offers scalable performance and ease of use, with user satisfaction varying based on specific implementations and preferences.
Sentiment score
6.4
Fortinet FortiAnalyzer is scalable, adaptable to organizational needs, and efficiently handles workloads, though costs and licensing can limit expansion.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.
FortiAnalyzer is a scalable product.
It typically handles three to five years of expansion effectively.
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable, efficiently handles analytics, and is well-regarded by users, though monitoring storage is recommended.
Sentiment score
7.4
Fortinet FortiAnalyzer is reliable and stable, with few issues, excellent ratings, and consistent performance when regularly updated.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer.
It remains stable during implementation for one or two years.
It provides a reliable solution for managing network-wide data.
 

Room For Improvement

Elastic Observability needs improved automation, ease of use, dashboard customization, advanced metrics, compatibility, and streamlined deployment processes.
Users want Fortinet FortiAnalyzer to enhance UI, integration, reporting, pricing, support, and AI capabilities like predictive analysis.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
When licensing, each device is licensed separately, such as the firewall, which can become expensive.
This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands.
Enhanced deep inspection features would make troubleshooting easier.
 

Setup Cost

Elastic Observability offers cost-effective, flexible pricing for enterprises, though high-tier licensing may be expensive for smaller users.
Fortinet FortiAnalyzer pricing is competitive but costly for small businesses, offering integration and value for larger enterprises.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
In terms of pricing, FortiAnalyzer is not expensive.
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals.
 

Valuable Features

Elastic Observability enhances incident response with powerful search, centralized logging, machine learning, and scalable integration for seamless monitoring and alerting.
Fortinet FortiAnalyzer provides centralized logging, robust security, and user-friendly dashboards for enhanced network visibility, management, and cybersecurity operations.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied.
The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), IT Infrastructure Monitoring (10th), Container Monitoring (4th), Cloud Monitoring Software (6th)
Fortinet FortiAnalyzer
Ranking in Log Management
7th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of Elastic Observability is 1.4%, down from 2.1% compared to the previous year. The mindshare of Fortinet FortiAnalyzer is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Manikandan Kannan - PeerSpot reviewer
Simplifying log management by displaying detailed access information
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
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Use our free recommendation engine to learn which Log Management solutions are best for your needs.
863,901 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Government
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...
What needs improvement with Elastic Observability?
I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...
What do you like most about Fortinet FortiAnalyzer?
The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.
What is your experience regarding pricing and costs for Fortinet FortiAnalyzer?
I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competiti...
What needs improvement with Fortinet FortiAnalyzer?
Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
General Directorate of Information Technology
Find out what your peers are saying about Elastic Observability vs. Fortinet FortiAnalyzer and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.