Eggplant Test vs Lakeside SysTrack comparison

Why PeerSpot?

Keysight Technologies and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Keysight Technologies is ranked #16 with an average rating of 7.0, while Lakeside Software is ranked #5 with an average rating of 9.0. Keysight Technologies holds a 1.7% mindshare in DEM, compared to Lakeside Software’s 6.3% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

6,495 Views
455 Comparison Views

80% willing to recommend

Lakeside SysTrack

Read 11 Lakeside SysTrack reviews

2,718 Views
2,718 Comparison Views

88% willing to recommend

Eggplant Test

Lakeside SysTrack

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 29, 2026

Lakeside SysTrack and Eggplant Test are competing in the enterprise software space. Lakeside SysTrack shines in support and reasonable pricing, while Eggplant Test stands out with its vast feature set, justifying its cost.

Features: Lakeside SysTrack offers comprehensive performance management, predictive analytics, and user experience insights. Eggplant Test provides advanced automation testing, cross-platform support, and AI-driven capabilities.

Room for Improvement: Lakeside SysTrack could improve its cloud integration, expand beyond traditional deployment, and enhance AI analytics. Eggplant Test might work on reducing its setup complexity, improving onboarding processes, and enhancing scriptless testing features.

Ease of Deployment and Customer Service: Eggplant Test offers cloud-based deployment options and responsive customer service, simplifying implementation. Lakeside SysTrack provides on-premise setups that can be complex, but it is strong in customer support, ensuring smooth operations.

Pricing and ROI: Lakeside SysTrack's cost-effective pricing provides high ROI, appealing to those focused on analytics. Eggplant Test involves a higher initial investment but delivers substantial ROI for extensive testing needs and automation.

To learn more, read our detailed Eggplant Test vs. Lakeside SysTrack Report (Updated: September 2026).

Buyer's Guide

Eggplant Test vs. Lakeside SysTrack

September 2026

Download the complete report

Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Digital Experience Monitoring (DEM)

16th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (12th), Test Automation Tools (11th)

Lakeside SysTrack

Ranking in Digital Experience Monitoring (DEM)

5th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Eggplant Test is 1.7%, up from 0.6% compared to the previous year. The mindshare of Lakeside SysTrack is 6.3%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Mindshare Distribution
Product	Mindshare (%)
Lakeside SysTrack	6.3%
Eggplant Test	1.7%
Other	92.0%

Digital Experience Monitoring (DEM)

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Read full review

SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has definitely improved the quality of our software."

"We took a two and a half week regression process and cut it down to almost two days of automation, which is pretty awesome and makes Eggplant probably one of the best tools on the market for GUI automation."

"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"The biggest advantage has been the ability to improve the quality significantly."

"The most valuable features would be the image recognition and the OCR."

"Eggplant allowed us to replace that human work with an automated solution that reduced the time that it took a person to perform the test from upwards of three hours down to a few minutes, while increasing the accuracy to the levels where we are entirely accurate with our timing and tests."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

More Eggplant Test pros

"SysTrack provides unique, real-time data."

"The visualizer feature provides end-to-end analysis on all the machines."

"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."

"This is a great tool, but it's important that system admins have training on the product and use it regularly."

"We are using the SysTrack 'Prevent' module, which shows real-time discrepancies in the infrastructure."

"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."

"It is a stable product. I would rate its stability a nine out of ten."

"SysTrack saves significant time for our personnel by reducing the ticket handling time by approximately seventy percent."

More Lakeside SysTrack pros

Cons

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"Its performance and stability could be better."

"Eggplant Test is not a stable solution at all in my experience."

"There was no free trial in it."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"If somebody asks me, "Is it possible, from the first moment, that somebody who has never used Eggplant can create actions?" I must answer, "No, it is not possible.""

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"It has low productivity."

More Eggplant Test cons

"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"Their dashboard could be better. They did it custom, which is the main problem."

"Their dashboard could be better. They did it custom, which is the main problem. They should have given an option to integrate it with some of the tools such as Power BI. Unfortunately, they are developing their own native dashboarding capabilities, which is killing them, in my view. The product is good, but dashboarding has been a pain area. I have to literally learn a new BI or dashboarding solution just for a system. We have 100 such kinds of solutions in our environment. If every solution has its custom solution for dashboarding, we can't survive. It is going to be crazy."

"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."

"The tool needs to improve the integration with third-party providers like Cisco products."

"A remote assistance tool is missing in SysTrack, and it could also be enhanced with the additional capabilities of creating customized self-healing sensors."

"If I have my system running, and I'm changing my hardware in the VDI environment, I want to choose a date and see the difference before and after the event."

"One thing from a layman's standpoint, the report should be very clear."

More Lakeside SysTrack cons

Pricing and Cost Advice

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"Eggplant Test is a very expensive solution."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It probably has a yearly license."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"I would rate the solution's pricing a six out of ten."

"It is somewhat expensive."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Outsourcing Company

Financial Services Firm

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

13%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test....

See all answers

What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

See all answers

What needs improvement with SysTrack?

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a ...

See all answers

What is your primary use case for SysTrack?

SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...

See all answers

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Product Reports

Buyer's Guide

Eggplant Test

November 2026

Download Eggplant Test product report

Buyer's Guide

Lakeside SysTrack

October 2026

Download Lakeside SysTrack product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

No data available

Overview

Eggplant Test stands out with its AI-driven and image recognition features, facilitating quick bug detection across multiple systems. Its ease of use, coupled with robust integration capabilities, makes it a top choice for efficient and comprehensive testing solutions.

Offering OCR, image recognition, and extensive AI capabilities, Eggplant Test enhances automation and reduces testing time. Known for its versatility, it operates independently from system constraints and supports scriptless testing. With a user-centric design, the tool integrates with platforms like GitHub and operates on diverse operating systems. Despite advancements, considerations include its affordability, installation complexities, and need for better text recognition and stability. Its success is bolstered by seamless scripting, robust reporting features, and the option for digital twin utilization, making it ideal for real-world user action simulations.

What are the most important features of Eggplant Test?

OCR and Image Recognition: Facilitates efficient bug detection and automated testing.
AI Capabilities: Enhances testing efficiency with intelligent automation.
Cross-Platform Operation: Compatible with various operating systems.
Integration Options: Connects easily with GitHub and other platforms.
Scriptless Testing: Simplifies testing for users with limited coding skills.

What benefits or ROI should users look for in reviews?

Reduced Testing Time: Achieves faster testing cycles through automation.
Improved Quality Assurance: Enhances reliability with refined testing methods.
User-Friendly Interface: Simplifies navigation and operation for users.
Robust Reporting: Offers comprehensive insights into test outcomes.

Industries utilize Eggplant Test primarily for regression and GUI automation testing, especially in desktop applications. Its capacity for post-development validation and vulnerability scanning supports businesses with testers having minimal coding experience. Deployed on virtual machines, it effectively tests web pages, Windows apps, and streaming devices, simulating real-world user actions efficiently. Eggplant Test's role in simplifying robotic process automation and functional testing is significant, offering a spectrum of operational support across varied sectors.

Keysight Technologies

SysTrack offers comprehensive digital experience monitoring for IT environments like VDI and user devices. It provides valuable insights into performance, aiding service desk operations and improving efficiency through metrics tracking and data analysis.

Combining advanced tools for endpoint analysis and service optimization, SysTrack empowers organizations to enhance user experiences. Its features like Black Box, Resolve, and data capture improve performance insights, while virtual machine planning and incident mitigation streamline operations. Despite its robust toolkit, challenges exist in integration with third-party tools such as Dynatrace and Power BI. Users advocate for improved dashboards and centralized management consoles to optimize efficiency. Real-time data synchronization remains a focus area for future enhancements.

What are SysTrack's key features?

Black Box and Resolve: Provides critical insights to help diagnose performance issues.
GUI and Data Capture: Enhances endpoint analysis through detailed data collections.
Self-Help and Monitoring Dashboards: Assists service desk operations efficiently.
Virtual Machine Planning: Facilitates better infrastructure utilization and planning.
Automated Incident Mitigation: Streamlines the response to technical problems.
Infrastructure Insights: Aids in license management and cost-saving strategies.

What benefits and ROI should organizations expect?

Enhanced User Experience: Drives operational efficiency through better performance insights.
Reduced Service Desk Load: Enables fewer needed resources for support functions.
Cost Savings: Optimizes resources, reducing overall expenses.
Real-Time Performance Monitoring: Keeps operations smooth with continuous status updates.

SysTrack is widely adopted in industries needing to monitor digital employee experience within VDI environments. Organizations with large-scale deployments, such as those managing thousands of users, benefit significantly from its telemetry and infrastructure performance tracking capabilities. It supports reducing service-related challenges through its comprehensive analysis and proactive insights.

Lakeside Software

Sample Customers

FUJIFILM Group, NEC Personal Computers

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

Eggplant Test vs. Lakeside SysTrack

September 2026

Free Report: Eggplant Test vs. Lakeside SysTrack

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