Helix ALM and Eggplant Test are competitors in software testing and lifecycle management. Helix ALM has a broader management feature set, while Eggplant Test stands out in user satisfaction due to its advanced testing capabilities.
Features: Helix ALM includes tools for requirements management, issue tracking, and automated test management. Eggplant Test provides robust test automation, enabling users to perform complex testing scenarios efficiently. Helix ALM is noted for its integrated suite that streamlines development, while Eggplant Test’s specialized testing capabilities are a key advantage.
Room for Improvement: Helix ALM requires a more intuitive setup and better reporting functions. It could also benefit from more user-friendly interfaces. Eggplant Test faces occasional stability issues and a steep learning curve. Improving system reliability and user onboarding would be beneficial.
Ease of Deployment and Customer Service: Helix ALM offers straightforward on-premises and cloud deployment options but has criticism regarding customer support responsiveness. Eggplant Test provides flexible deployment models including local, cloud, and hybrid, and is recognized for superior customer service. Helix ALM’s deployment is appreciated, while Eggplant Test’s support team is highly commendable.
Pricing and ROI: Helix ALM demands a higher initial investment but offers significant long-term value through extensive features. Eggplant Test is noted for competitive pricing and faster return on investment due to efficient test automation. Helix ALM involves higher setup costs but justifies its ROI with comprehensive capabilities, while Eggplant Test balances cost-effectiveness with rapid benefits.
Eggplant Test offers 24x7 support.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.
With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.
Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.
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Reviews from Real Users
Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.
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