eG Enterprise and LiveAction LiveNX compete in the IT monitoring solutions category. eG Enterprise seems to have the upper hand due to comprehensive Citrix integration and cost efficiency, while LiveNX excels in network traffic analysis.
Features: eG Enterprise provides a single console for all infrastructure monitoring, real-time monitoring capabilities, and rapid creation of monitoring tests. It offers in-depth visibility into Citrix environments and user behavior monitoring. LiveAction LiveNX provides real-time network monitoring, visual analytics for bandwidth optimization, and integration with Cisco platforms.
Room for Improvement: eG Enterprise could benefit from a more intuitive interface, improved networking capabilities, and better dashboard customization. Users also request enhanced alarm management and lower pricing. LiveAction LiveNX needs better device registration, improved syslog messages, and expanded API integration with non-Cisco vendors. Multi-tenancy support is also an area for growth.
Ease of Deployment and Customer Service: eG Enterprise and LiveAction LiveNX are primarily deployed on-premises, with LiveNX also available on private cloud. eG Enterprise receives praise for fast response and personalized, knowledgeable customer service. LiveAction LiveNX's customer service is efficient, though its technical support feedback varies.
Pricing and ROI: eG Enterprise offers affordable pricing with perpetual and SaaS-based licenses, delivering ROI through service request reduction. It is competitive but sometimes seen as pricey. LiveAction LiveNX is expensive, especially due to high maintenance costs, but offers value without per-user charges. Both products yield significant ROI, though eG Enterprise is noted for cost efficiency while LiveNX's extensive functionality appeals to those needing comprehensive network monitoring.
| Product | Market Share (%) |
|---|---|
| LiveAction LiveNX | 0.7% |
| eG Enterprise | 0.4% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 9 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.
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