eG Enterprise and Icinga compete in the monitoring solutions category. eG Enterprise is noted for its comprehensive insights and Citrix environment capabilities, giving it an edge in ease of use and diagnostics.
Features: eG Enterprise provides comprehensive insights with a single-pane solution, real-time metrics, and diagnostics across OSI model layers. Its tools for monitoring Citrix environments and intuitive issue resolution stand out. Icinga shines in flexibility, automation, and adaptability with extensive plugin support and integration capabilities.
Room for Improvement: eG Enterprise could benefit from improved dashboard customization and setup ease. Cost reduction in licensing is also suggested. Icinga's areas for improvement include enhancing dashboard capabilities, streamlining configuration processes, and expanding plugin features to improve usability.
Ease of Deployment and Customer Service: eG Enterprise is favored for superior customer and technical support with personalized assistance. Both are capable in on-premises deployment, but Icinga's open-source nature often requires manual intervention and community support. eG's support quality is a notable differentiator.
Pricing and ROI: eG Enterprise offers various licensing models, including subscription-based options, providing ROI through operational efficiencies despite being viewed as an investment. Icinga benefits from an open-source model, reducing costs but possibly increasing setup and maintenance expenses; paid support options are available if needed.
| Product | Market Share (%) |
|---|---|
| Icinga | 1.8% |
| eG Enterprise | 0.5% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
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