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Eaton UPS vs Schneider Electric-APC Smart-UPS VT [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton UPS
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
Data Center Power Solutions (1st)
Schneider Electric-APC Smar...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1578141 - PeerSpot reviewer
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
The different layers of redundancy provide reliability and business continuity
The redundancy aspect is the most valuable feature. Within the UPS itself, Eaton UPS has different critical layers of redundancy, e.g., everything from battery banks down to controllers inside a UPS. It also has a default mechanism of an internal bypass in case something goes wrong with the actual UPS itself. The way I like to describe it the best is business continuity. The solution’s footprint is excellent. It is the reason why I keep on choosing Eaton. It has great products and solutions. Eaton prepares us for the future state of our data centers. They come out with impressive, new technologies that we rely on to make sure that there are no blips in all our data center infrastructure. So, we have a clean source of energy into all our internal systems. I use the internal legacy monitoring that we currently have set up on all our UPSs. We found the internal remote monitoring is very effective. We do have internal teams at our corporate data centers, which are staffed 24/7, who look at these monitors.
Reasonably priced, simple to install, and responsive technical support
Mexico's situation is too difficult. While there may be many complaints, many projects may be canceled because funds are not currently available. I want to improve a lot of things, but the main point is money. The vendor could be better, but the point is that we don't have the right vendor in Guadalajara. Guadalajara is a small town in Mexico, and there are no expert engineers in that field here. We need to hire people from Monterey, and from Mexico, which is why the solution may be expensive. We don't want to buy a cheaper solution because cheaper isn't always better. We have no desire to save money, we would like a solution. Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention. It should be easier to contact technical support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our Eaton UPSs help with business continuity. I have a reliable system in place that I know that I can trust."
"It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product."
"We have not had any outages or downtime using this UPS. It has kept us from having any outages."
"The visibility the PredictPulse service provides into our UPS equipment through the reporting is very good; it gives us very high visibility and we get a very good understanding of what the unit is doing, all remotely."
"In the time that we have had it, it has been an excellent product that's very reliable."
"The company is reliable and excellent to work with."
"The one-sentence summary of the value of the Eaton is that I sleep well at night."
"In our data center, we have redundancy in all of our racks. When UPS feeds one half of the rack, the other feeds the other half of the rack. We have dual power supplies to everything. We have a lot of redundancies because of that. Luckily, with Eaton dual Battery Cabinets, we can maintain the systems at all times (short of a transformer issue), even while we're doing the maintenance on them. Our IT department loves this, because we don't shut them down at all."
"We like that we can manage it via the network."
"With the added management card, having the ability to shut down all servers and monitor power -- both consumption and stability -- from the building, is a very good feature."
"We like Schneider Electric-APC Smart-UPS VT because the service is good."
"Stability is one of the key points. The durability and lifetime of the product are also notable."
"We have not had a lot of issues over the many years we have been using the solution."
"You can scale it by adding batteries."
"We have not had a lot of issues over the many years we have been using the solution."
"I like it because we don't have any problems."
 

Cons

"I do like the ESS mode which I operate with the 9395s. However, I've got an issue with one of my UPS strings here in Denver: That ESS mode is too sensitive to utility noise. So the utility shows no outages but I've got the UPS switching it in and out of ESS mode."
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped."
"Outside of a full-service contract, my only concern is technician availability for repairs. Where we don't have a full-service contract with them, which unfortunately is the larger portion of our equipment from them, we're just like anybody else, waiting for a slot for a technician to arrive."
"I want to monitor remotely and that is a complaint I have... The remote monitoring software does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
"The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products."
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped. We brought them in to see what caused it. They figured it out and we haven't had an issue like that again, since."
"I want to monitor remotely and that is a complaint I have... The remote monitoring software they have does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
"I would like to see there is a little more clarity on what the issue is on the notifications that we receive. This would make it easier for us. What we have to do now is sometimes go to the UPS to figure out exactly what the issue is, because it's not always clear."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me."
"The duration of the batteries could be much better."
"The duration of the batteries could be much better."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"Software needs work. It is functional but could use a new GUI."
"The solution’s pricing could be improved."
 

Pricing and Cost Advice

"It saves our company money. Because if there is an outage, it is approximately $1 million a minute for an outage. Since we are a very large credit union, outages would be very expensive for us."
"The UPSs are saving us approximately $50,000 a year."
"They are around $50,000 to $70,000 depending on the options and the modules that we get."
"I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should be part of the package automatically, out-the-door. If you have to raise that price on the UPS an extra $5,000, then do so at that moment. Don't have that as an extra offer after the UPS has been sold. I believe that all UPSs need to have high availability, all the latest software installed, and be ready to go out-the-door."
"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
"It is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
9%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
10%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
No data available
 

Also Known As

Eaton Powerware, Powerware 9300 Series
Smart-UPS VT
 

Overview

 

Sample Customers

Gamatronic
The Boston Red Sox