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Eaton UPS vs Schneider Electric-APC Smart-UPS VT [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton UPS
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
Data Center Power Solutions (1st)
Schneider Electric-APC Smar...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1578141 - PeerSpot reviewer
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
The different layers of redundancy provide reliability and business continuity
The redundancy aspect is the most valuable feature. Within the UPS itself, Eaton UPS has different critical layers of redundancy, e.g., everything from battery banks down to controllers inside a UPS. It also has a default mechanism of an internal bypass in case something goes wrong with the actual UPS itself. The way I like to describe it the best is business continuity. The solution’s footprint is excellent. It is the reason why I keep on choosing Eaton. It has great products and solutions. Eaton prepares us for the future state of our data centers. They come out with impressive, new technologies that we rely on to make sure that there are no blips in all our data center infrastructure. So, we have a clean source of energy into all our internal systems. I use the internal legacy monitoring that we currently have set up on all our UPSs. We found the internal remote monitoring is very effective. We do have internal teams at our corporate data centers, which are staffed 24/7, who look at these monitors.
Reasonably priced, simple to install, and responsive technical support
Mexico's situation is too difficult. While there may be many complaints, many projects may be canceled because funds are not currently available. I want to improve a lot of things, but the main point is money. The vendor could be better, but the point is that we don't have the right vendor in Guadalajara. Guadalajara is a small town in Mexico, and there are no expert engineers in that field here. We need to hire people from Monterey, and from Mexico, which is why the solution may be expensive. We don't want to buy a cheaper solution because cheaper isn't always better. We have no desire to save money, we would like a solution. Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention. It should be easier to contact technical support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's also very important that it's a rack-mountable, three-phase UPS. Some of the equipment we run requires a three-phase, such as HPE BladeSystems and some of the Cisco core devices."
"The two things that I like are the ESS, its related components, and the bypass sync, which means if there's a problem with the UPS I can mechanically wrap around it without going to static bypass. Eaton has one of the few units on the market that will do that."
"It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product."
"It is by far the best investment that we have made."
"The most valuable feature is the control... we couldn't live life without [PredictPulse]. It does add a level of comfort knowing that PredictPulse is telling us about potential errors before they happen. My preference is to keep it in ESS mode. It saves me a good amount of money."
"Our Eaton UPSs help with business continuity. I have a reliable system in place that I know that I can trust."
"More uptime means we're providing better patient care."
"The most valuable feature is that they don't go down. We haven't had any other UPSs in this location, but we've had Chloride UPSs at other places and they didn't do so well."
"We have not had a lot of issues over the many years we have been using the solution."
"Stability is one of the key points. The durability and lifetime of the product are also notable."
"We have not had a lot of issues over the many years we have been using the solution."
"You can scale it by adding batteries."
"We like Schneider Electric-APC Smart-UPS VT because the service is good."
"We like that we can manage it via the network."
"With the added management card, having the ability to shut down all servers and monitor power -- both consumption and stability -- from the building, is a very good feature."
"I like it because we don't have any problems."
 

Cons

"I want to monitor remotely and that is a complaint I have... The remote monitoring software does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
"We do not use Eaton's remote monitoring, we use StruxureWare. We do use all of Eaton's web interface cards and their SNMP polling, but it's actually going to a Schneider product. Eaton makes something similar, it just wasn't as intuitive."
"When it comes to the power management software portion, that's the part that I haven't really seen or heard a lot about."
"Deployment of the product is typical. It's usually a six-week lead-time, which is typical of most equipment. It's not good, but it's just what is expected in the industry."
"The technical support is pretty good. In general, I've been able to get somebody on the phone. There was one time that I wrote an email that didn't get a response."
"I would like to see there is a little more clarity on what the issue is on the notifications that we receive."
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped."
"It is an expensive technology. The maintenance is expensive."
"Software needs work. It is functional but could use a new GUI."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"The solution’s pricing could be improved."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"The duration of the batteries could be much better."
"The duration of the batteries could be much better."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me."
 

Pricing and Cost Advice

"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"I have a maintenance contract with Eaton, which has been very good. The notifications that we receive, we use email to my team, and they work well."
"It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"It saves our company money. Because if there is an outage, it is approximately $1 million a minute for an outage. Since we are a very large credit union, outages would be very expensive for us."
"They are around $50,000 to $70,000 depending on the options and the modules that we get."
"The UPSs are saving us approximately $50,000 a year."
"It is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
9%
Comms Service Provider
8%
Manufacturing Company
11%
Computer Software Company
10%
University
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
No data available
 

Also Known As

Eaton Powerware, Powerware 9300 Series
Smart-UPS VT
 

Overview

 

Sample Customers

Gamatronic
The Boston Red Sox