We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."
"A monitoring system that can show us code level details."
"The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
"Some of the main benefits are being able to quickly identify when transactions start to slow or run into issues, or hiccups if you will."
"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"The deployment configuration and everything is simple. It is not that complicated."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The best thing about Prometheus is its integration."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"It is a scalable solution."
"It has lots of APIs and libraries to integrate with any kind of language."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"Possibly include some network monitoring capabilities."
"We have multiple tenants. If you have them up at the same time, you can't see in the UI which tenant you're in. It doesn't tell you."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"So far, we have not achieved the benefit of preventing issues."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"They need to develop how to capture the JDBC and MBeans metrics."
"I'd like to see self-healing and I'd also like to see more automation. It looks like is that's the direction Dynatrace is heading in, in their Dynatrace product."
"The setup process could be more straightforward."
"Prometheus requires improvement on the query side."
"The scalability must be improved."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"The interface is not particularly user-friendly and that could be improved."
"Its documentation could be clearer to understand."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
