We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"It is a 100 percent stable solution...Dynatrace is a highly scalable product since it is a SaaS-based application."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"The monitoring is very good."
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"It is very easy to create customized dashboards."
"The visibility that it provides is most valuable."
"Great for monitoring critical internal and public-facing applications."
"PurePath is one of the best features."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The dashboard is very valuable."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The most valuable feature is that we can receive information in different formats."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The solution offers an easy way to install and scratch values."
"The scalability of Prometheus is very good."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"Network monitoring is lacking and could be improved."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"I believe that something related to IoT devices should be improved."
"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The scalability must be improved."
"The setup process could be more straightforward."
"Lacks the ability to clusterize."
"The DSL could be improved."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments.
It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance.
With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues.
Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 21 reviews while Prometheus is ranked 11th in Application Performance Monitoring (APM) and Observability with 22 reviews. Dynatrace is rated 8.4, while Prometheus is rated 8.2. The top reviewer of Dynatrace writes "Allows us to monitor application performance, underlying infrastructure, and relationships with Smartscape technology". On the other hand, the top reviewer of Prometheus writes "Offers a stand-alone, user-friendly process with great features". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and SolarWinds Server and Application Monitor. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.