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5,359 views|4,734 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Dynatrace is easy and straightforward to set up, with minimal technical knowledge required for deployment. On the other hand, Prometheus' setup is more complex and depends on the specific use case, requiring more hands-on work and customization that takes more time.
  • Features: Dynatrace's AI automation, real user tracking, and Kubernetes topology visualization are some of its valuable features. On the other hand, Prometheus is known for its flexibility, integration capabilities, and dashboard for collecting and comparing logs. Both solutions offer scalability, reliability, and user-friendliness, but they differ in their specific functionalities.
  • Pricing: Dynatrace has a complicated pricing system with additional charges for premium support. Prometheus, on the other hand, is an open source solution with no associated costs. Users often choose the free open source version of Prometheus.
  • Service and Support: While Dynatrace has received mixed reviews, with some praising their responsiveness, others have criticized their long wait times and lacking documentation. Meanwhile, Prometheus solely relies on community support and documentation, with no technical support available.
  • ROI: Dynatrace provides automation, feedback, and cost savings resulting in significant ROI. It reduces mean time to repair and time to market, and saves money through tool consolidation. On the other hand, Prometheus is a free solution that still offers a worthwhile ROI.

Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.

To learn more, read our detailed Dynatrace vs. Prometheus Report (Updated: November 2023).
746,635 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is a 100 percent stable solution...Dynatrace is a highly scalable product since it is a SaaS-based application.""It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features.""The monitoring is very good.""Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface.""It is very easy to create customized dashboards.""The visibility that it provides is most valuable.""Great for monitoring critical internal and public-facing applications.""PurePath is one of the best features."

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"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph.""The dashboard is very valuable.""Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring.""The most valuable feature is that we can receive information in different formats.""The solution helps us to scale our products and services, and it helps me by gathering those metrics.""It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.""The solution offers an easy way to install and scratch values.""The scalability of Prometheus is very good."

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"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it.""The only challenge is that it's an extensive tool that requires a significant amount of time to learn.""Network monitoring is lacking and could be improved.""There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks.""For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert.""What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic.""I believe that something related to IoT devices should be improved.""I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."

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"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier.""The setup could be made easier for new users because it requires a bit of advance knowledge or experience.""The scalability must be improved.""The setup process could be more straightforward.""Lacks the ability to clusterize.""The DSL could be improved.""A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated.""If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

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Pricing and Cost Advice
  • "Its licensing is complicated or not transparent."
  • "Always gives good ROI and total cost of ownership."
  • "Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case."
  • "The pricing is not bad, but it could be better."
  • "Its license is a bit expensive. We renew it yearly."
  • "As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
  • "Dynatrace is usually paid on a yearly basis."
  • "The pricing is a bit on the higher end."
  • More Dynatrace Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The product’s scalability is valuable.
    Top Answer:Prometheus has both licensed and open-source versions. Most people use the open-source version. The licensing costs are not expensive.
    Top Answer:We use the solution to collect monitoring data.
    Average Words per Review
    Average Words per Review
    Learn More

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Learn more about Dynatrace
    Learn more about Prometheus
    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Information Not Available
    Top Industries
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    Educational Organization27%
    Financial Services Firm18%
    Computer Software Company9%
    Manufacturing Company6%
    Financial Services Firm25%
    Security Firm8%
    Consumer Goods Company8%
    Financial Services Firm27%
    Computer Software Company16%
    Manufacturing Company8%
    Company Size
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    Small Business11%
    Midsize Enterprise32%
    Large Enterprise57%
    Small Business23%
    Midsize Enterprise36%
    Large Enterprise41%
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    Buyer's Guide
    Dynatrace vs. Prometheus
    November 2023
    Find out what your peers are saying about Dynatrace vs. Prometheus and other solutions. Updated: November 2023.
    746,635 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 21 reviews while Prometheus is ranked 11th in Application Performance Monitoring (APM) and Observability with 22 reviews. Dynatrace is rated 8.4, while Prometheus is rated 8.2. The top reviewer of Dynatrace writes "Allows us to monitor application performance, underlying infrastructure, and relationships with Smartscape technology". On the other hand, the top reviewer of Prometheus writes "Offers a stand-alone, user-friendly process with great features". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and SolarWinds Server and Application Monitor. See our Dynatrace vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.