


Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
After implementing New Relic, we have decreased staffing requirements while saving time and money.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Whenever we faced any issues, we could get timely resolution from their support.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
| Product | Mindshare (%) |
|---|---|
| Dynatrace | 6.0% |
| Datadog | 5.2% |
| New Relic | 4.0% |
| Other | 84.8% |
| Product | Mindshare (%) |
|---|---|
| New Relic | 4.0% |
| Dynatrace | 6.0% |
| Datadog | 5.2% |
| Other | 84.8% |
| Product | Mindshare (%) |
|---|---|
| Splunk Enterprise Security | 7.2% |
| Wazuh | 5.8% |
| IBM Security QRadar | 5.3% |
| Other | 81.7% |



| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 299 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 77 |
| Company Size | Count |
|---|---|
| Small Business | 112 |
| Midsize Enterprise | 50 |
| Large Enterprise | 267 |
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Splunk Enterprise Security delivers powerful log management, rapid searches, and intuitive dashboards, enhancing real-time analytics and security measures. Its advanced machine learning and wide system compatibility streamline threat detection and incident response across diverse IT environments.
Splunk Enterprise Security stands out in security operations with robust features like comprehensive threat intelligence and seamless data integration. Its real-time analytics and customizable queries enable proactive threat analysis and efficient incident response. Integration with multiple third-party feeds allows detailed threat correlation and streamlined data visualization. Users find the intuitive UI and broad compatibility support efficient threat detection while reducing false positives. Despite its strengths, areas such as visualization capabilities and integration processes with cloud environments need enhancement. Users face a high learning curve, and improvements in automation, AI, documentation, and training are desired to maximize its potential.
What Are the Key Features of Splunk Enterprise Security?In specific industries like finance and healthcare, Splunk Enterprise Security is instrumental for log aggregation, SIEM functionalities, and compliance monitoring. Companies leverage its capabilities for proactive threat analysis and response, ensuring comprehensive security monitoring and integration with various tools for heightened operational intelligence.