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Dynatrace vs New Relic vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Dynatrace delivers ROI by improving efficiency, reducing downtime, consolidating tools, simplifying monitoring, and enhancing user experience.
Sentiment score
6.8
New Relic enhances performance by quickly pinpointing issues, improving application speed and stability, despite occasional pricing concerns.
Sentiment score
7.0
Splunk Enterprise Security enhances operations, reduces troubleshooting time, and improves visibility, offering positive ROI despite high costs.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money.
Customers see the value in investing in this solution, particularly when it helps resolve issues quickly, turning a potential 20-hour response into one hour.
 

Customer Service

Sentiment score
7.2
Dynatrace's support is responsive and knowledgeable, though regional differences and escalation for complex issues may impact experiences.
Sentiment score
7.5
New Relic's customer service is praised for quick, helpful support, although some experience variable wait times and off-hour delays.
Sentiment score
6.6
Splunk Enterprise Security support is praised for its knowledge, but concerns exist about response times and initial contact expertise.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Issues that could be solved quickly sometimes take longer because they go around in circles.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
They try to close issues as soon as possible, often just offering documentation links.
They are responsive and effectively resolve issues.
 

Scalability Issues

Sentiment score
7.3
Dynatrace excels in scalability and integration, efficiently managing high data volumes and supporting extensive workloads with minimal impact.
Sentiment score
7.8
New Relic offers reliable scalability for diverse infrastructures, effectively handling thousands of applications and servers with minor concerns.
Sentiment score
7.6
Splunk Enterprise Security excels in scalability; however, costs and infrastructure needs can impact on-premise and cloud deployments.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
It's big in a Central European context, and small from a Splunk North American context.
 

Stability Issues

Sentiment score
7.6
Dynatrace is praised for its reliability and performance, with minimal downtime and effective high-load handling despite occasional issues.
Sentiment score
7.8
New Relic is highly stable, handling workloads well, with minor issues quickly resolved and consistently high user ratings.
Sentiment score
7.8
Splunk Enterprise Security is stable and reliable, requiring careful capacity planning and monitoring for optimal performance.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
I would rate it a ten out of ten for stability.
 

Room For Improvement

Users seek clearer pricing, simpler UI and licensing, better performance, integration, AI, legacy support, and customizable features.
New Relic users seek better pricing, enhanced integrations, improved documentation, and more comprehensive dashboards, alerts, and performance monitoring.
Splunk Enterprise Security requires better user guidance, intuitive tools, AI improvements, affordable pricing, and enhanced performance and integration.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
 

Setup Cost

Dynatrace pricing is high but valued for features; licensing complexity affects smaller organizations, with additional costs like services.
Enterprise buyers should consider New Relic's complex and potentially expensive pricing model, especially for smaller companies or large deployments.
Splunk Enterprise Security can be costly due to data volumes, but offers extensive features and potential ROI for enterprises.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
Splunk is priced higher than other solutions.
 

Valuable Features

Dynatrace offers AI-driven anomaly detection, simplified deployment, deep insights, and robust monitoring for enhanced system reliability and performance.
New Relic offers performance monitoring, real-time analysis, error detection, and integration tools, enhancing efficiency and user experience.
Splunk Enterprise Security excels in log management, swift searches, scalability, user-friendly interface, integration, and compliance, mitigating risks efficiently.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
 

Mindshare comparison

Application Performance Monitoring (APM) and Observability
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM)
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
ROBERT-CHRISTIAN - PeerSpot reviewer
Has many predefined correlation rules and is brilliant for investigation and log analysis
It is very complicated to write your own correlation rules without the help of Splunk support. What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel. The idea would be to make it less painful. In ELK Stack, Kibana is the query language with which you can search log files. I believe Splunk has also a query language in which they search their log files, but once you have identified the log file that you want to use for further security correlation, you want to very quickly transport that into your SIEM tool, such as Microsoft Sentinel. That is something that Splunk could make a little bit less painful because it is a lot of effort to find that log file and forward it. An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Educational Organization
11%
Computer Software Company
9%
Manufacturing Company
8%
Educational Organization
14%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The...
What is your primary use case for New Relic Insights?
I use New Relic for the creation of dashboards, alerts, and any type of observability resources that are relevant for...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitor...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: July 2025.
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