monday.com for Enterprise and Dynamics 365 Sales compete in the enterprise task management and CRM software category. Based on feature set, integration capabilities, and pricing, each product has its distinct strengths, with Dynamics 365 Sales having an upper hand due to its seamless integration with the Microsoft ecosystem and comprehensive CRM functionalities.
Features: monday.com for Enterprise offers customizable workflows, task management capabilities, and robust automation and stability that cater to diverse environments. Dynamics 365 Sales provides strong CRM functionalities, seamless Microsoft integration with Office 365, and adds value for users leveraging Microsoft ecosystems.
Room for Improvement: monday.com could enhance its user interface customization, subitem features, and automation capabilities. Dynamics 365 Sales might improve pricing models for accessibility and expand integration capabilities outside Microsoft products, addressing potential complexities from over-reliance on Power Automate.
Ease of Deployment and Customer Service: monday.com is deployed on the public cloud, offering a straightforward setup with prompt customer support. Dynamics 365 Sales provides cloud and on-premises deployment, offering flexibility but could benefit from more personalized support experiences. Both platforms are praised for responsive support but could improve individualized assistance.
Pricing and ROI: monday.com has various pricing plans suitable for different business sizes, offering good value for smaller teams due to its user-based model, yielding strong ROI through automation. Dynamics 365 Sales, priced in the mid-tier market, can appear costly for SMEs despite its extensive CRM capabilities, offering productivity improvements through Microsoft tool integration.
Our company reached the return on investment in just one and a half years after implementation, with improvements in productivity, efficiency, and overall outcomes.
Every solution claims to save time, money, and provide productivity savings.
My experience with them has been positive; they are always available to help when challenges arise during implementation.
The overall technical support of Microsoft deserves a rating of 10 out of 10.
I would rate their customer service a ten.
Dynamics 365 Sales is more scalable compared to Salesforce.
We have a global deployment across our organization in approximately 180 countries through Microsoft Azure cloud.
Because of the API limits, the throughput is not good.
I usually do not face any bugs and would give it a high rating.
Its stability rate is 99.9998%, which is crucial as any instability could disrupt access to vital information.
It is definitely stable and scalable.
When running in production, it is more suitable for mid-size and small companies, not for large-scale scenarios where you deploy a solution for a big company.
If Microsoft could provide direct integration, it would better support customers, especially in the Indian market.
The biggest challenge that people had was the simplicity that something like Salesforce offers, which Dynamics 365 Sales didn't really have.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is affordable, and what I've seen is a lot of SME customers, small and medium enterprises, tend to go with Dynamics 365 Sales over anything else, which indicates that it's more affordable than some other solutions in the market.
The list price is $150 per user per month, though my company pays $105 per user per month for 20 users.
It is quite expensive.
In SAP, filling 20 fields required visiting 10 different pages sequentially, whereas now everything can be done on a single page.
This CRM system is more scalable than Salesforce, and its stability rate is 99.9998%.
A lot of customers are asking for integration with CoPilot, which is probably the biggest feature of all.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Dynamics 365 Sales empowers teams with capabilities in lead management, scheduling, and workflow organization. Its Office 365 integration and comprehensive ERP features enhance productivity and control.
Dynamics 365 Sales offers powerful tools for managing leads and customer interactions. Its integration with third-party apps and REST APIs simplifies workflows, providing comprehensive visibility and reliable performance. Teams benefit from its robust documentation and Power Platform compatibility, enhancing productivity with flexible pricing and a user-friendly interface. Despite some complexities, improvements in Outlook integration, AI features, and affordability are areas for enhancement.
What are the key features of Dynamics 365 Sales?Companies in industries like retail and sales management implement Dynamics 365 Sales to track opportunities and manage customer interactions. It helps in generating customized offers, managing orders, and supports sales reporting and CRM capabilities. Teams utilize it for sales management, lead follow-ups, and aligning targets with objectives, making it essential for daily operations.
Monday.com for Enterprise is designed to enhance task tracking, notifications, and project overview, offering customizable dashboards and flexible integrations for efficient management across diverse teams.
Monday.com for Enterprise is a powerful tool for task and project management, offering automation to streamline processes and customizable dashboards for comprehensive project views. Built for ease of use, it supports collaborative features like file sharing and board customization, which facilitate effective communication and workflow optimization. While it provides robust templates and views such as Gantt charts and Kanban for seamless operations, users note room for improvement in performance, responsiveness, and integration capabilities.
What are the key features of Monday.com for Enterprise?Monday.com for Enterprise is applied across sectors like marketing, HR, construction, and software development for CRM, resource management, and remote collaboration. It aids teams with timeline tracking, automated workflows, and efficient task delegation, emphasizing user-friendly design and adaptable integration capabilities.
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