eG Enterprise and DX Unified Infrastructure Management compete in the IT monitoring and management space. eG Enterprise seems to have the upper hand in user-friendliness, while DX offers greater extensibility and customization.
Features: eG Enterprise offers detailed insights in Citrix monitoring, advanced diagnostic capabilities from alerts, and noteworthy scalability across global infrastructures. It is praised for its simple configuration and comprehensive monitoring across OSI layers. DX Unified Infrastructure Management provides robust probe-based customization, extensive platform coverage, and scalable monitoring with adaptable dashboards. It stands out for transaction monitoring and great integration capabilities.
Room for Improvement: eG Enterprise could benefit from improved network monitoring, more intuitive user interfaces, and expanded integrations, especially for containerized services. Licensing costs are cited as an area for potential reduction. DX Unified Infrastructure Management would gain from enhanced reporting, a more intuitive user interface, and streamlined deployment processes. Its stability and probe integration, particularly for cloud services, also require attention.
Ease of Deployment and Customer Service: eG Enterprise is known for smooth deployment in on-premises settings and receives positive feedback for responsive and knowledgeable customer service and technical support. DX Unified Infrastructure Management offers flexible deployment across various environments, including hybrid cloud setups, yet its technical support has mixed reviews, and deployments often need consultant assistance for optimal performance.
Pricing and ROI: eG Enterprise is seen as competitively priced with various licensing options, although careful license planning is recommended. Its cost-effectiveness compared to alternatives is emphasized. DX Unified Infrastructure Management is recognized as a higher-cost option but is deemed valuable for its extensive capabilities. Users point out that careful scope and scale planning of deployment can affect total costs. Both products contribute to reduced operational costs and demonstrate ROI through fewer service requests and improved monitoring efficiencies.
| Product | Market Share (%) |
|---|---|
| eG Enterprise | 0.5% |
| DX Unified Infrastructure Management | 0.7% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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