DX Unified Infrastructure Management vs eG Enterprise comparison

DX Unified Infrastructure Management vs. eG Enterprise

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Ranking in IT Infrastructure Monitoring

52nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Server Monitoring (23rd), Cloud Monitoring Software (40th), AIOps (24th)

eG Enterprise

Ranking in Network Monitoring Software

54th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (36th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

Read full review

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very scalable."

"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."

"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"MultiWAN and Balance service"

More DX Unified Infrastructure Management pros

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"Its ability to monitor failures and to restart a Windows service when it fails."

"The product is simple to use."

"Enormous capability to monitor Citrix environments."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

More eG Enterprise pros

Cons

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

"It needs a little bit more functionality in the Admin Console."

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"The UIM has no features through goods and services yet. "

"We would like to see automatic network topology."

"We would like the navigation of this solution to be more user friendly for our system administrators."

More DX Unified Infrastructure Management cons

"The solution needs to enhance the management dashboards."

"Their dashboards could use some improvement. The ability to customize them a bit more."

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"The integration must be improved."

"The UI looks a little dated and could do with a refresh."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

More eG Enterprise cons

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"CAD $400,000 annually."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"eG Enterprise is much cheaper than the other products it competes with."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"It'd be nice if the price was lower. That would be an improvement."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"The product is very cheap."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Performing Arts

12%

Computer Software Company

12%

Manufacturing Company

11%

Computer Software Company

16%

Retailer

12%

Government

12%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

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Product Reports

DX Unified Infrastructure Management

Download DX Unified Infrastructure Management product report

DX Unified Infrastructure Management report

eG Enterprise

Download eG Enterprise product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

DX Unified Infrastructure Management vs. eG Enterprise