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Digital Guardian vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
5.8
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
6.9
WatchGuard Firebox enhances security, reduces management time, and boosts productivity but results in varied cost-savings among users.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
CEO at ajuntament del Prat
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
6.7
Digital Guardian's customer service is prompt but can be inconsistent, especially for complex issues or international clients.
Sentiment score
6.2
WatchGuard Firebox customer support is praised for responsiveness and expertise, although some delays and knowledge gaps are occasionally noted.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
For vendor support, such as Fortra support, I would rate it a seven because all the support comes from different parts that sometimes have challenges meeting time zones, and sometimes they reroute to distributors and rely on partners.
IT Manager at a tech services company with 11-50 employees
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
Consultant at a tech services company with 51-200 employees
Finally, we connected with someone, and I would rate their support as eight or nine out of ten once we were able to speak with them.
Senior Network Consultant at NETOPS
The technical support is good.
Owner at It logic
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
8.0
Digital Guardian efficiently scales across environments, managing endpoints for organizations of all sizes, despite minor regional replication challenges.
Sentiment score
6.8
WatchGuard Firebox is scalable and user-friendly, but some find its performance average compared to newer solutions.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Regarding scalability, it is a 10 out of 10.
IT Manager at a tech services company with 11-50 employees
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
Senior Network Consultant at NETOPS
If we're going for more concurrent users, we need to change the entire box.
Owner at It logic
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
Consultant at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.6
Digital Guardian offers superior stability with frequent updates, but some users face challenges requiring specific modifications for optimal performance.
Sentiment score
7.9
WatchGuard Firebox is highly stable and reliable, with minimal glitches easily resolved and recommended battery backup for power issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Senior Network Consultant at NETOPS
We had many bottlenecks before deploying WatchGuard Firebox, but when we switched to a higher version of our firewalls, the bottlenecks were solved.
CEO at ajuntament del Prat
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Digital Guardian needs improvements in compatibility, ease of use, performance, support, and efficiency across platforms for better operation.
WatchGuard Firebox needs a simplified interface, better integration, and affordable pricing for improved usability and threat management.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
The issue is that it works only with users or companies with more than 500 users.
IT Manager at a tech services company with 11-50 employees
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
Owner at It logic
When implementing a rule using a group of IPs, it is not possible to do that directly.
Solution Architect at Simvicitsolutions
It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall.
Senior Network Consultant at NETOPS
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Digital Guardian provides flexible licensing and custom solutions, considered the best DLP option despite higher costs.
WatchGuard Firebox offers competitive pricing, especially with three-year licenses, providing value through dependability, features, and cost-effectiveness.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Digital Solution Designer at Accenture
It's expensive us here.
Owner at It logic
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
Consultant at a tech services company with 51-200 employees
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Digital Guardian enhances data security with scalable DLP, seamless integration, advanced features, and comprehensive monitoring for compliance.
WatchGuard Firebox is praised for ease of setup, robust security, exceptional support, and comprehensive network management features.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning.
IT Manager at a tech services company with 11-50 employees
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Solution Architect at Simvicitsolutions
Basically, we have received a good return on investment.
Owner at It logic
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
Consultant at a tech services company with 51-200 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Digital Guardian
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Data Loss Prevention (DLP) (24th), Endpoint Encryption (14th), Mobile Data Protection (6th), Advanced Threat Protection (ATP) (32nd), Endpoint Detection and Response (EDR) (61st)
WatchGuard Firebox
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
127
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (11th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (18th), Application Control (5th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Syed Mubeen - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Enterprise data protection has supported regulatory compliance and integrates with classification tools
In terms of functionality, many features are valuable in Digital Guardian, as the first thing for most customers is that they are using solutions such as Boldon James and Titus, which fall under the classification side, and Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning. Digital Guardian's data protection policies are indeed useful for my clients. Regarding Digital Guardian, I find it to be a very good solution, and in fact, it is an enterprise-level solution that has very tight integration with most of the products, with Fortra but also with others.
PS
CEO at ajuntament del Prat
Network protection has improved with stronger VPN connectivity but administration remains complex
Deploying WatchGuard Firebox was quite easy, but we have had some problems regarding the VPN and the administration of the tool and the two firewalls that we have. When comparing WatchGuard Firebox with our previous solution, Palo Alto, we have had some problems in administration because of the tools. I think that they have some aspects in their system that are cloud-provided, but they also have an on-premise solution, which makes this combination good. Although I should say that when compared to Palo Alto, we have taken a step backwards. In general, I would rate WatchGuard Firebox around 6-7; it is a good firewall, but they lack good administration tools. We experience many problems with the performance and administration tools on the web, including several issues with VPNs.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
11%
Comms Service Provider
11%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business10
Large Enterprise3
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise27
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Digital Guardian?
Regarding points for improvement, from a technical aspect, I do not see any suggestions that have come to my notice, ...
What is your primary use case for Digital Guardian?
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
What advice do you have for others considering Digital Guardian?
I would recommend Digital Guardian to other users, as I mentioned, we have to see the client's existing environment, ...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
The Fifth Avenue Theatre, Jabil Circuit
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Digital Guardian vs. WatchGuard Firebox and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.