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Dell Technologies Ruckus vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Technologies Ruckus
Ranking in Wireless LAN
26th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Wireless LAN category, the mindshare of Dell Technologies Ruckus is 1.1%, up from 0.2% compared to the previous year. The mindshare of Mist AI and Cloud is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
Dell Technologies Ruckus1.1%
Other97.0%
Wireless LAN
 

Featured Reviews

SS
Manager at Hanvi Global Tech
A cost-effective cloud controller solution for real-time detection
Customers are increasingly focusing on seamless roaming between Dell Ruckus access points. They want to know how quickly and reliably their devices can switch connections as they move around, minimizing downtime and disruptions. Specifically, they are interested in the frequency and aggressiveness of roaming protocols, ensuring smooth transitions without disconnecting from the network. Overall, I rate the solution a nine out of ten.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering this solution is that they do not need to complete a proof of concept."
"The product feature set is extremely good and there was lots of visibility into different things that were not only network-related."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"Ability to control the access points by groups."
"The product is good, and I would say that there is no concern with the product, and everything is manageable."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The security needs to be improved because we have had problems with people accessing our network using the VPN."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"I found the inter-functionality with other vendors a negative, and we weren't particularly happy with their sales model when it came to roll-out and implementation."
"The user experience should be improved. It's not user-friendly."
"The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Where Mist AI and Cloud could continue to improve is with pricing."
"The solution lacks documentation."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
 

Pricing and Cost Advice

Information not available
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The price of this product is approximately the same as competing products in the market."
"Mist AI and Cloud is expensive."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
 

Also Known As

Dell EMC Ruckus
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Dell Technologies Ruckus vs. Mist AI and Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.