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Dell Technologies Ruckus vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Technologies Ruckus
Ranking in Wireless LAN
26th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
2nd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Wireless LAN category, the mindshare of Dell Technologies Ruckus is 1.1%, up from 0.2% compared to the previous year. The mindshare of Ruckus Wireless is 10.8%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless10.8%
Dell Technologies Ruckus1.1%
Other88.1%
Wireless LAN
 

Featured Reviews

SS
Manager at Hanvi Global Tech
A cost-effective cloud controller solution for real-time detection
Customers are increasingly focusing on seamless roaming between Dell Ruckus access points. They want to know how quickly and reliably their devices can switch connections as they move around, minimizing downtime and disruptions. Specifically, they are interested in the frequency and aggressiveness of roaming protocols, ensuring smooth transitions without disconnecting from the network. Overall, I rate the solution a nine out of ten.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering this solution is that they do not need to complete a proof of concept."
"The most valuable feature for me is reliability."
"The initial setup is pretty straightforward."
"The solution provides superior coverage."
"The speed between client to client is really nice. It is better than any other vendor, but officially, I cannot say that to people."
"It's one of the best companies I've ever dealt with in my life."
"The most valuable feature is the portal."
"The solution has many innovative features."
"I am familiar with the brand and it works well."
 

Cons

"The security needs to be improved because we have had problems with people accessing our network using the VPN."
"The interface should be mobile friendly."
"The captive portal for guest access on the controller is an additional detail that could be enhanced."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"The cost could be improved."
"They need to be able to allow us to keep some of the older products on our cloud controllers or any of their controllers longer and just start supporting the new controllers. They force you into an upgrade unnecessarily."
"The cost can be prohibitive for many as it is a high-end product in the WiFi market."
"The Ruckus platform in general could be improved — it could be more user-friendly."
"It would be helpful to have a wizard when you are setting up a new access point or a wireless guest network."
 

Pricing and Cost Advice

Information not available
"I would rate their pricing 3 out of 5. There is no annual licensing cost."
"The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product."
"Ruckus Wireless pricing is reasonable. On a scale from one to five, I would give Ruckus Wireless pricing a four."
"We also looked at Cisco and Aruba but Ruckus pricing was better."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
"It's quite expensive, but that is what you get with these types of solutions."
"Ruckus Wireless is a cheaper solution than Cisco."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Manufacturing Company
10%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Dell EMC Ruckus
No data available
 

Overview

 

Sample Customers

Information Not Available
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Dell Technologies Ruckus vs. Ruckus Wireless and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.