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Dell NetWorker vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Dell NetWorker reduces expenses and improves efficiency, with 60% ROI for some, though not all experienced financial gains.
Sentiment score
7.5
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.0
Dell NetWorker's customer service is praised, but technical support varies, with some users experiencing delays and communication issues.
Sentiment score
7.0
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
Veritas has a very good support infrastructure with trained engineers.
Their support is good, with technical teams available 24/7.
The customer service and support are excellent.
 

Scalability Issues

Sentiment score
7.5
Dell NetWorker is praised for scalability and flexibility, despite some upgrade challenges, with generally high ratings from users.
Sentiment score
7.9
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
7.8
Dell NetWorker stability varies, with improvements in later versions, and depends on proper implementation and system requirements.
Sentiment score
8.6
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
They do lab tests before releasing any patch, so currently, the product is stable.
I am satisfied with its performance and would rate it ten out of ten for stability.
 

Room For Improvement

Users criticize Dell NetWorker for its complexity, performance issues, limited features, inadequate support, and insufficient integration and documentation.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
The only room for improvement is that the cost per terabyte is extremely high.
Improving the interface could enhance user experience.
 

Setup Cost

Dell NetWorker offers complex capacity licensing with varying prices and potential discounts, competitive yet sometimes costly compared to alternatives.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
The licensing cost is somewhat expensive.
It's more costly than Commvault, which offers similar features at 70% of the price.
The price is slightly expensive for small and medium enterprises.
The cost of the product is reasonably priced.
 

Valuable Features

Dell NetWorker offers automation, broad compatibility, and efficient data protection with user-friendly interface and robust recovery features.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The deduplication technology in Veritas NetBackup Appliance is one of the key features which is very beneficial to users who have large data that is similar in terms of file extensions.
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.0%, down from 3.1% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

NetWorker
NetBackup Appliance
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Beta Offshore
Find out what your peers are saying about Dell NetWorker vs. Veritas NetBackup Appliance and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.