

Dell NetWorker and NetApp SnapCenter are two prominent data protection and backup solutions. NetApp SnapCenter seems to have the upper hand in automation features and snapshot management, while Dell NetWorker has advantages in deployment ease and reporting capabilities.
Features: Dell NetWorker offers comprehensive data protection, integration capabilities, and a straightforward deployment process. NetApp SnapCenter provides robust snapshot management, seamless VMware integration, and advanced automation features.
Room for Improvement: Dell NetWorker needs enhancements in reporting, analytics, and more intuitive updates. NetApp SnapCenter requires improvements in setup complexity and more comprehensive documentation. The noted complexity in SnapCenter's setup gives NetWorker an edge.
Ease of Deployment and Customer Service: Dell NetWorker is known for its straightforward deployment and responsive customer service. NetApp SnapCenter's deployment can be more challenging, though its customer service is also well-reviewed.
Pricing and ROI: Dell NetWorker offers competitive pricing with solid ROI according to user feedback. NetApp SnapCenter, while potentially costlier upfront, is seen as worth the expense due to its advanced features. Users generally feel they receive good value from both systems, but SnapCenter's features justify its higher price for many.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
The support from NetApp is very good, and I would rate it as ten points.
The technical support from NetApp is excellent.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
It is scalable enough for our environment.
Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
It should be more user-friendly and easier for customers to use.
The licensing cost is somewhat expensive.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
| Product | Market Share (%) |
|---|---|
| Dell NetWorker | 2.1% |
| NetApp SnapCenter | 0.7% |
| Other | 97.2% |


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
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