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Dell NetWorker vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
Sentiment score
8.5
NetApp SnapCenter enhances efficiency and cost-effectiveness with quicker backups, saving 70% in time and reducing manual effort.
 

Customer Service

Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
Sentiment score
9.0
NetApp SnapCenter support is praised for expertise and responsiveness, despite occasional process frustrations and documentation issues.
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
They are very responsive and helpful.
System Engineer at NCCPL
The support from NetApp is very good, and I would rate it as ten points.
IT Technical Architect at AVALIS
The technical support from NetApp is excellent.
Sr. engineer at Sify Technologies
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Sentiment score
7.5
NetApp SnapCenter efficiently supports scalable backup solutions for small to medium businesses, allowing resource extension and role-based management.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
It is scalable enough for our environment.
System Engineer at NCCPL
Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.
Senior Specialist Backup/Storage at National Bank of Kuwait
 

Stability Issues

Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Sentiment score
8.7
NetApp SnapCenter is stable and compatible, but updates for complex systems can occasionally introduce performance issues and bugs.
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
Dell NetWorker is stable.
System Engineer at NCCPL
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
Sr. engineer at Sify Technologies
 

Room For Improvement

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
NetApp SnapCenter needs interface improvements, better integration, enhanced performance, and user-friendly documentation to address management and compatibility issues.
Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
Senior Specialist Backup/Storage at National Bank of Kuwait
To connect to a server, it's necessary to install a client on the server, which is challenging.
System Engineer at NCCPL
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Solution Architect at Apollo Telecom
It should be more user-friendly and easier for customers to use.
IT Technical Architect at AVALIS
 

Setup Cost

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
NetApp SnapCenter often includes licensing with hardware purchases, offering cost-effective solutions with Standard and Advanced Capacity licenses.
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
IT Technical Architect at AVALIS
 

Valuable Features

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
NetApp SnapCenter offers easy backup, centralized management, integration, and secure access, ensuring efficient data protection and quick restoration.
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
Senior Specialist Backup/Storage at National Bank of Kuwait
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
The product is very stable and easy to install, which saves a significant amount of time during deployment.
IT Technical Architect at AVALIS
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
Sr. engineer at Sify Technologies
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
NetApp SnapCenter
Ranking in Backup and Recovery
44th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.7%, down from 3.2% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker1.7%
NetApp SnapCenter0.8%
Other97.5%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
11%
Government
9%
Manufacturing Company
8%
Manufacturing Company
15%
Computer Software Company
10%
Financial Services Firm
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
 

Also Known As

NetWorker
SnapCenter
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
All for One Steeb AG, Accenture
Find out what your peers are saying about Dell NetWorker vs. NetApp SnapCenter and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.