Dell CloudIQ vs ITRS Geneos comparison

Dell Technologies and ITRS are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #31 with an average rating of 8.3, while ITRS is ranked #46 with an average rating of 6.5. Dell Technologies holds a 0.9% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,534 Views
529 Comparison Views

90% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,061 Views
209 Comparison Views

96% willing to recommend

Dell CloudIQ

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Dell CloudIQ are competing products in the IT infrastructure monitoring space. ITRS Geneos is favored for its customizable features and detailed reporting capabilities, while Dell CloudIQ stands out with its superior integration and scalability options, which may justify its higher cost for larger enterprise environments.

Features: ITRS Geneos offers advanced alerting, flexible integrations, and detailed visualization tools, making it effective for complex IT environments. Dell CloudIQ delivers predictive analytics and broad integration capabilities, supporting a wide range of devices.

Room for Improvement: ITRS Geneos could enhance its scalability options and streamline its deployment process. It may also benefit from expanding device compatibility. Dell CloudIQ might improve its cost-effectiveness for small to medium enterprises and focus on offering more flexible licensing options, along with enhancing custom monitoring capabilities.

Ease of Deployment and Customer Service: ITRS Geneos requires more initial setup with comprehensive documentation, offering extensive customization options. Dell CloudIQ provides a streamlined deployment with rapid onboarding facilitated by an intuitive setup process and robust cloud-integration support.

Pricing and ROI: ITRS Geneos offers competitive pricing with flexible license options, delivering good ROI for small to medium enterprises managing complex infrastructure. Dell CloudIQ, at a higher price point, might offer a greater return on investment in large-scale environments due to its scalability and predictive capabilities.

To learn more, read our detailed Dell CloudIQ vs. ITRS Geneos Report (Updated: June 2025).

Buyer's Guide

Dell CloudIQ vs. ITRS Geneos

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (67th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool for forecasting capacity is valuable."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"It's convenient because you can access it from a mobile device without needing a laptop."

"I rate CloudIQ a ten out of ten."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"The dashboard is clear and user-friendly."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

More Dell CloudIQ pros

"I always appreciate Geneos's stability and ease of use."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

More ITRS Geneos pros

Cons

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"The reporting capabilities of this solution could be improved."

"Supporting legacy systems is an area that can be improved."

"In terms of improvement, they should enhance the product range."

"It can improve the reporting facility to create custom reports or dashboards."

"Doesn't do well in terms of integrating with technologies other than Dell."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"PowerScale is the only file system offered and that is limiting."

More Dell CloudIQ cons

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"The ITA, the post-incident analytics, could be improved."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

More ITRS Geneos cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

14%

Financial Services Firm

12%

Government

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 26% of the time

Cisco Intersight vs Dell CloudIQ

Compared 22% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 9% of the time

Datadog vs Dell CloudIQ

Compared 7% of the time

Zabbix vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Dynatrace vs ITRS Geneos

Compared 22% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

June 2025

Download Dell CloudIQ product report

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

North Carolina State University

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Dell CloudIQ vs. ITRS Geneos

June 2025

Free Report: Dell CloudIQ vs. ITRS Geneos

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