Dell CloudIQ vs ITRS Geneos comparison

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2,016 views|1,327 comparisons
83% willing to recommend
ITRS Logo
2,441 views|1,272 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dell CloudIQ and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Dell CloudIQ vs. ITRS Geneos Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud.""Fewer vulnerabilities have been observed in the four years we have used the solution.""The tool for forecasting capacity is valuable.""Has really nice roll-up dashboards.""Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

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"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort.""I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

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Cons
"Doesn't do well in terms of integrating with technologies other than Dell.""In terms of improvement, they should enhance the product range.""PowerScale is the only file system offered and that is limiting.""Supporting legacy systems is an area that can be improved.""The reporting capabilities of this solution could be improved."

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"​It needs to be easier to configure, especially with the JMX plugins.​""I would like better access to the data that is being collected.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""The ITA, the post-incident analytics, could be improved.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.""Much of the reporting outside of the user interface is very basic and requires much customization to be useful.""Mobile phone integration is probably not as rich as it could be."

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Pricing and Cost Advice
  • "The solution is more expensive than NetApp which offers file systems in various price ranges."
  • More Dell CloudIQ Pricing and Cost Advice →

  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Fewer vulnerabilities have been observed in the four years we have used the solution.
    Top Answer:I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell… more »
    Top Answer:Dell EMC's storage came with a proprietary solution. I deployed it in-house with Dell CloudIQ and integrated it with the EMC ESRS. Through that, we indirectly reached the cloud solution of IQ. We use… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Ranking
    Views
    2,016
    Comparisons
    1,327
    Reviews
    4
    Average Words per Review
    390
    Rating
    7.8
    Views
    2,441
    Comparisons
    1,272
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Comparisons
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    Datadog logo
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    Also Known As
    Geneos
    Learn More
    Overview

    CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    North Carolina State University
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company13%
    Financial Services Firm11%
    Legal Firm6%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    Buyer's Guide
    Dell CloudIQ vs. ITRS Geneos
    March 2024
    Find out what your peers are saying about Dell CloudIQ vs. ITRS Geneos and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews. Dell CloudIQ is rated 7.8, while ITRS Geneos is rated 8.2. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our Dell CloudIQ vs. ITRS Geneos report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.