Dell Avamar vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #9 with an average rating of 8.0, while MSP360 is ranked #59. Dell Technologies holds a 2.0% mindshare in BRS, compared to MSP360’s 0.8% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell Avamar

Read 90 Dell Avamar reviews

5,396 Views
4,910 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

Dell Avamar

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and MSP360 Backup compete in the data backup solutions category. Users prefer Dell Avamar for scalability and manageability, while MSP360 Backup is chosen for cost-effectiveness and deployment options.

Features: Dell Avamar offers efficient data deduplication, strong data recovery capabilities, and comprehensive backup functionalities. MSP360 Backup provides cloud integration, a variety of supported storage options, and robust cloud compatibility.

Room for Improvement: Dell Avamar could enhance integration with non-Dell products, improve high-volume backup performance, and reduce the learning curve. MSP360 Backup needs a more intuitive setup process, better customer support, and a more efficient user onboarding experience.

Ease of Deployment and Customer Service: Dell Avamar benefits from streamlined enterprise deployment but faces critiques on post-deployment support. MSP360 Backup is praised for straightforward cloud deployment but needs better customer support.

Pricing and ROI: Dell Avamar has higher initial setup costs and ongoing expenses but offers satisfactory ROI through advanced features. MSP360 Backup is budget-friendly with competitive ROI due to flexible pricing and satisfactory performance.

To learn more, read our detailed Dell Avamar vs. MSP360 Backup Report (Updated: December 2025).

Buyer's Guide

Dell Avamar vs. MSP360 Backup

December 2025

Download the complete report

Helped 880,435 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

9th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

MSP360 Backup

Ranking in Backup and Recovery

59th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 2.0%, down from 3.6% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	2.0%
MSP360 Backup	0.8%
Other	97.2%

Backup and Recovery

Featured Reviews

SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very complete product."

"The solution scales well."

"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."

"The solution integrates well with Unix, Windows, Hyper-V and VM."

"Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage."

"All the features in the system are highly valuable."

"It is one of the best solutions for backing up Oracle and other servers."

"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."

More Dell Avamar pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The initial setup is very easy. It's not overly complex."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

Cons

"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."

"The challenges we do face typically revolve around aligning specific features with our accustomed tool usage."

"It would be helpful if the product offered more integration potential."

"The solution used to freeze sometimes while taking a snapshot backup."

"The product could be improved by simplifying the components available."

"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."

"A huge storage space needs to be bought with Dell Avamar, even when it's unnecessary for an organization"

"Interfaces need to be improved."

More Dell Avamar cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The product could be more user-friendly."

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"The price is fair."

"I'm not sure, but perhaps the pricing could be done better at the moment."

"The current pricing is generally satisfactory."

"There are licensing costs for Dell EMC Avamar and it is paid annually."

"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."

"Avamar's pricing is quite competitive compared to other vendors."

"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."

More Dell Avamar pricing and cost advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

880,435 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

10%

Government

10%

Computer Software Company

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Ask a question

Earn 20 points

Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 37% of the time

Veeam Data Platform vs Dell Avamar

Compared 8% of the time

Rubrik vs Dell Avamar

Compared 7% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 5% of the time

More Dell Avamar Competitors

Veeam Data Platform vs MSP360 Backup

Compared 11% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 6% of the time

BDRShield vs MSP360 Backup

Compared 5% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 5% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell Avamar

January 2026

Download Dell Avamar product report

Buyer's Guide

MSP360 Backup

December 2025

Download MSP360 Backup product report

Also Known As

Avamar

Cloudberry Backup

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

StratX

Buyer's Guide

Dell Avamar vs. MSP360 Backup

December 2025

Free Report: Dell Avamar vs. MSP360 Backup

Find out what your peers are saying about Dell Avamar vs. MSP360 Backup and other solutions. Updated: December 2025.

DOWNLOAD NOW

880,435 professionals have used our research since 2012.

See our Dell Avamar vs. MSP360 Backup report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.