Dell Avamar vs MSP360 Backup comparison

Why PeerSpot?

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #24 with an average rating of 7.5, while MSP360 is ranked #52. Dell Technologies holds a 1.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell Avamar

Read 90 Dell Avamar reviews

11,183 Views
10,065 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
3,883 Comparison Views

100% willing to recommend

Dell Avamar

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and MSP360 Backup compete in the data backup solutions category. Users prefer Dell Avamar for scalability and manageability, while MSP360 Backup is chosen for cost-effectiveness and deployment options.

Features: Dell Avamar offers efficient data deduplication, strong data recovery capabilities, and comprehensive backup functionalities. MSP360 Backup provides cloud integration, a variety of supported storage options, and robust cloud compatibility.

Room for Improvement: Dell Avamar could enhance integration with non-Dell products, improve high-volume backup performance, and reduce the learning curve. MSP360 Backup needs a more intuitive setup process, better customer support, and a more efficient user onboarding experience.

Ease of Deployment and Customer Service: Dell Avamar benefits from streamlined enterprise deployment but faces critiques on post-deployment support. MSP360 Backup is praised for straightforward cloud deployment but needs better customer support.

Pricing and ROI: Dell Avamar has higher initial setup costs and ongoing expenses but offers satisfactory ROI through advanced features. MSP360 Backup is budget-friendly with competitive ROI due to flexible pricing and satisfactory performance.

To learn more, read our detailed Dell Avamar vs. MSP360 Backup Report (Updated: September 2026).

Buyer's Guide

Dell Avamar vs. MSP360 Backup

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

24th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (7th)

MSP360 Backup

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 1.9%, down from 2.6% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell Avamar	1.9%
MSP360 Backup	1.1%
Other	97.0%

Backup and Recovery

Featured Reviews

SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stable and scalable backup and recovery software, with good technical support."

"The deduplication feature is the best aspect of the solution."

"Compared to the solution we are looking at now, it seems pretty straightforward to implement."

"I always recommend Dell Avamar to our enterprise customers because the product is costly, and enterprise customers can afford it."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"The software delivers flexible and efficient backup and recovery options through its cyber resiliency features."

"The product is good for backups."

"We have a lot of backups, and this tool helps us with the RMAN Backup."

More Dell Avamar pros

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is simple to use and easy to configure."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature of MSP360 Backup is its reliability."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

More MSP360 Backup pros

Cons

"It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution."

"The product does not scale. If a company needs something that can scale, they need something else."

"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."

"Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support."

"A huge storage space needs to be bought with Dell Avamar, even when it's unnecessary for an organization"

"The screen design is a bit back-dated."

"The reporting should be improved, as we currently have to use another tool for that purpose."

"The client caches and deduplication system have a few problems."

More Dell Avamar cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The other issue is that I don't like the implementation of the SQL backup."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"The price of this product should be lower."

"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."

"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."

"This is a fairly expensive solution. It cost approximately 21,000 each year."

"The current pricing is generally satisfactory."

"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."

"Dell's pricing structure is not overly expensive."

"Dell Avamar is a moderately priced solution."

More Dell Avamar pricing and cost advice

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Construction Company

10%

Comms Service Provider

10%

Outsourcing Company

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	18
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What needs improvement with Dell Avamar?

It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...

See all answers

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Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 28% of the time

Rubrik vs Dell Avamar

Compared 5% of the time

Veeam Data Platform vs Dell Avamar

Compared 4% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 3% of the time

Dell NetWorker vs Dell Avamar

Compared 3% of the time

More Dell Avamar Competitors

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell Avamar

October 2026

Download Dell Avamar product report

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Also Known As

Avamar

Cloudberry Backup

Overview

Dell Avamar offers advanced deduplication, efficient data compression, and high backup and recovery speed, enhancing backup management and operations optimization for virtual environments and data protection needs.

Known for its seamless integration with VMware, Dell Avamar provides a user-friendly interface and robust performance. Its centralized data handling and minimal bandwidth requirements make it effective for different backup scenarios. While Avamar efficiently supports virtual environments and provides broad protection capabilities, users often report challenges with the interface and backup speed. There can be complexities in training and management, and integration with cloud and external platforms can be troublesome. Additional complaints include high pricing, scalability issues, and challenging transitions that complicate data migration.

What are the standout features of Dell Avamar?

Advanced Deduplication: Significantly reduces data size.
Efficient Data Compression: Optimizes storage use.
High Backup and Recovery Speed: Enhances operational efficiency.
VMware Integration: Facilitates smooth virtual environment operations.
Centralized Data Management: Simplifies data handling.

What benefits and ROI should users seek?

Improved Backup Management: Streamlines processes and enhances efficiency.
Optimal Storage Usage: Through data deduplication and compression.
Reliable Disaster Recovery: Ensures business continuity and data security.
Enhanced Cyber Resilience: Protects against data loss and security threats.
Scalable Operations: Grows with business needs while reducing overhead.

In industries focusing on virtual machine protections, Dell Avamar is widely used for VMware environments, endpoint, server, and database backups. Often integrated with Dell Data Domain for storage efficiency, it supports diverse environments, including remote office backups. Companies also leverage Avamar for compliance with geographical data retention regulations, adapting for on-premises and cloud deployments.

Dell Technologies

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

StratX

Buyer's Guide

Dell Avamar vs. MSP360 Backup

September 2026

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