Dell Avamar vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #7 with an average rating of 8.3, while MSP360 is ranked #53 with an average rating of 7.0. Dell Technologies holds a 3.1% mindshare in BRS, compared to MSP360’s 0.6% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell Avamar

Read 89 Dell Avamar reviews

5,750 Views
5,233 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
856 Comparison Views

100% willing to recommend

Dell Avamar

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and MSP360 Backup compete in the data backup solutions category. Users prefer Dell Avamar for scalability and manageability, while MSP360 Backup is chosen for cost-effectiveness and deployment options.

Features: Dell Avamar offers efficient data deduplication, strong data recovery capabilities, and comprehensive backup functionalities. MSP360 Backup provides cloud integration, a variety of supported storage options, and robust cloud compatibility.

Room for Improvement: Dell Avamar could enhance integration with non-Dell products, improve high-volume backup performance, and reduce the learning curve. MSP360 Backup needs a more intuitive setup process, better customer support, and a more efficient user onboarding experience.

Ease of Deployment and Customer Service: Dell Avamar benefits from streamlined enterprise deployment but faces critiques on post-deployment support. MSP360 Backup is praised for straightforward cloud deployment but needs better customer support.

Pricing and ROI: Dell Avamar has higher initial setup costs and ongoing expenses but offers satisfactory ROI through advanced features. MSP360 Backup is budget-friendly with competitive ROI due to flexible pricing and satisfactory performance.

To learn more, read our detailed Dell Avamar vs. MSP360 Backup Report (Updated: July 2025).

Buyer's Guide

Dell Avamar vs. MSP360 Backup

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

MSP360 Backup

Ranking in Backup and Recovery

53rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.1%, down from 3.6% compared to the previous year. The mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Ayodeji Oyewole

Managing Director at Atlantic factorial

Reliable with good backups but has occasional failures

I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's stable and offers good performance."

"Every product is good and bad, but its claim to fame is that it is scalable. We're doing more than 3,000 VMs. Every single night a complete image backup to disks and replication are easily done in under four hours."

"The solution integrates well with Unix, Windows, Hyper-V and VM."

"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."

"The most valuable features are scalability and integration."

"It's simple to configure."

"It is a very complete product."

"All the features in the system are highly valuable."

More Dell Avamar pros

"The solution is easy to access and handles things efficiently."

"Provides connectivity to a lot of different cloud storage solutions."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"General ease of use and performance of the Windows version is the most valuable feature."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Client-side encryption minimizes worries about data being captured on the back-end."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup pros

Cons

"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."

"The client caches and deduplication system have a few problems."

"The solution could improve by having better integration and more flexibility."

"The performance takes up a lot of resources, unfortunately."

"It lacks support for certain plugins, like SAP HANA, for example."

"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."

"There are instances where backups fail on certain applications, which is an area that could be improved."

"The solution used to freeze sometimes while taking a snapshot backup."

More Dell Avamar cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution's pricing is very high."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

Pricing and Cost Advice

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"Dell's pricing structure is not overly expensive."

"There is a license required for this solution."

"The solution is not expensive for the value one gets."

"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."

"I'm not sure, but perhaps the pricing could be done better at the moment."

"This is a fairly expensive solution. It cost approximately 21,000 each year."

"When it comes to competition the price is not what is important, it's not the problem."

More Dell Avamar pricing and cost advice

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Government

11%

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 36% of the time

Veeam Data Platform vs Dell Avamar

Compared 14% of the time

Dell NetWorker vs Dell Avamar

Compared 8% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Dell PowerProtect DD (Data Domain) vs Dell Avamar

Compared 5% of the time

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Acronis Cyber Protect vs MSP360 Backup

Compared 18% of the time

Veeam Data Platform vs MSP360 Backup

Compared 17% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell Avamar

August 2025

Download Dell Avamar product report

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Also Known As

Avamar

Cloudberry Backup

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

StratX

Buyer's Guide

Dell Avamar vs. MSP360 Backup

July 2025

Free Report: Dell Avamar vs. MSP360 Backup

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