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Defender by One Identity vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Defender by One Identity
Ranking in Authentication Systems
11th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
26th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Access Management (29th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Defender by One Identity is 1.7%, up from 1.1% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Defender by One Identity1.7%
i-Sprint AccessMatrix Universal Access Management1.3%
Other93.3%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Advanced analytics have strengthened privileged access security and reduced incident response time
While One Identity Defender is a strong solution overall, there are a few areas where I feel it could be improved. One area is the user interface and dashboard customization. Although it is functional, making it more modern and allowing deeper customization would improve the user experience, especially for quick monitoring. Another improvement could be in reporting flexibility. While it provides good reports, having more custom report building options and easier export features would be helpful for different compliance and manageability needs. From an integration perspective, while One Identity Defender works well with core systems, having more out-of-the-box integrations with modern cloud services and SaaS platforms would reduce the need for custom configuration. In terms of support, the overall support is good, but faster response times for critical issues and more detailed troubleshooting documentation would help teams resolve problems more efficiently.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the simple login feature of Cisco Duo; being able to log into your actual page and then having all your apps there is convenient."
"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."
"I would strongly recommend Cisco Duo if any industry or company is looking for those kinds of capabilities."
"Cisco Duo works within a huge Cisco security ecosystem and the integration is straightforward."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The features of Cisco Duo have benefited my organization because it's secure, provides a way of accessing the workspace, and it's easy to operate from mobile."
"Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations, as the ability to use App Push eliminated the need for text messages and additional costs for messaging, also lowering IT support costs because of the simplicity for the end-user experience."
"I am happy that we went with Cisco Duo because it is just easier to use."
"We find that the product scales very well."
"We have definitely seen a positive ROI from using One Identity Defender, as our security team now spends about twenty to thirty percent less time on manual log analytics and investigations because the system automatically highlights high-risk activities, and we did not need to increase team size despite growing infrastructure as the tool helps us handle more security events with the same team."
"One Identity Defender has positively impacted our organization by improving overall security through the addition of MFA, which reduces the risk of unauthorized access and makes user authentication more controlled and reliable."
"One Identity Defender has good network protection."
"If you decide to activate this solution, your infrastructure will be centered around flexibility."
"It's very fast, and it's easy to use because it's integrated with Active Directory."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"Regarding the pricing, setup costs, and licensing, I find that for some companies using Azure, they question why they should switch when they already have Microsoft Authenticator, which can make it commercially challenging when explaining why they need to transition to Cisco Duo."
"Cisco Duo can be improved, but additional features that should be included in the next release are not my area of responsibility."
"The technical engineers in the first line of support should improve their knowledge."
"For response time, there may be a little bit of improvement needed because sometimes you have to wait a little bit, not too long, but sometimes you really want a quick response, and it is not always like that."
"For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features."
"To improve Cisco Duo, wherever the team can try to reduce the number of clicks an end user needs to go through to authenticate would be good."
"Cisco Duo is doing exactly what we need it to do, so I cannot really give a suggestion for areas that could be improved since we do not use everything that it currently offers."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"The only reason it is not a ten is because response time can sometimes be slower for complex or escalated cases."
"We have some clients that are wanting to protect their Apache web servers with One Identity Defender but all the research I have done says cannot be done. It can only be oriented to an IIS server. One Identity Defender should have more integration with more types of web servers."
"Maybe it could provide support for more web applications. It seems more focused on IIS web applications."
"The login capabilities could be better."
"One Identity Defender is a strong product, but there are a few areas where it can be improved."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"The pricing was a lot more than what we were paying for our previous solution."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
Information not available
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
21%
Comms Service Provider
13%
Construction Company
12%
Manufacturing Company
10%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What needs improvement with One Identity Defender?
One Identity Defender is a strong product, but there are a few areas where it can be improved. First, the user interf...
What is your primary use case for One Identity Defender?
One Identity Defender strengthens identity and access security through MFA, helping us ensure that only authorized us...
What advice do you have for others considering One Identity Defender?
My advice for others looking into using One Identity Defender would be first to clearly define your use case, especia...
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Also Known As

Duo Security
No data available
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
Bakersfield Police Department, Village of Westmont, Illinois
IRAS, Singapore Bank
Find out what your peers are saying about Defender by One Identity vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.