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Datto Endpoint Detection and Response (EDR) vs Red Canary comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Red Canary
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Advanced Threat Protection (ATP) (23rd), Managed Detection and Response (MDR) (14th), Risk-Based Vulnerability Management (17th)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Red Canary is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Red Canary0.7%
Datto Endpoint Detection and Response (EDR)1.1%
Other94.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"The interface is easy to use and it is more up to date than our previous solution."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"Palo Alto is the best security solution in the market."
"I have found the solution to be very easy in respect of the integration and configurable."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"I am satisfied with this solution and it is very competitive with other similar EDR or MDR solutions because it provides very impressive information about the root cause of the threat, such as malware."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"The most valuable feature of the solution is its automation part."
"I recommended Red Canary to my friends who work in other organizations."
"Red Canary has impacted my organization positively because we treat any ticket triggered by them as high priority due to the fact that 99 percent of the time it is a true positive."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization."
"The solution works well for what we use it for and the support and protection are good."
 

Cons

"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Managing the product should be easier."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"If they had pulse rate detection, it would be better."
"The solution could improve by providing better integration with their own products and others."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"Red Canary's pricing spectrum may not be ideal for smaller financial institutions."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"In general, the solution currently fails to provide a summary to its users."
"Red Canary can be improved by continuing to add new features and capabilities to what they are looking at, including the types of data they're looking at and the types of systems that they're integrating with."
"I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
"The price could always be better."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It's about $55 per license on a yearly basis."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR's pricing is ok."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The cost depends on your chosen license type, like Pro or other licenses."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."
"Red Canary MDR I use is an open-source tool."
"The solution could vary in price depending on how many endpoints a company has."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
11%
Computer Software Company
8%
Manufacturing Company
7%
Retailer
6%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What needs improvement with Red Canary MDR?
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representa...
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is that a Red Canary analyst monitors our logs, and if they see any abnormality, they...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Red Canary and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.