We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"We have way more observability than what we had before - on the application and the overall system."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"Datadog is constantly adding new features."
"The observability on offer is the most useful aspect of the product."
"APM and tracing are super useful."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The solution has helped our organization with custom events to track specific cases."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"Easy to use, scalable, stable, and very intuitive platform that provides protection against security threats."
"The most valuable features of AT&T AlienVault USM are the ease of management and knowledge of what is on the network of my customers. It's easy to understand the problems, and management our alarms and events."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"What I find the most valuable about USM Anywhere is its compliance. It shows a list of all the administrators logged on and does it quite well. There are no whistles and bells, it's reliable and simple to use."
"Our main focus was intrusion detection, alerts, and correlation. It's easy to use AlienVault and integrate it with other alert tools because it includes lots of connectors. Either the tool is already there, or AlienVault will write an API for us if they don't have a connector for the solution that is providing the logs."
"The most valuable feature is vulnerability management because it gives you insight into your environment to know what systems need to be updated or patched."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"Lacks some flexibility in the customization."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"Billing should be more transparent."
"I want to see more compliance management capability. The quality of integrations seems to be a little bit low."
"USM Anywhere relies a lot on the community putting the data in. Often, you'll right-click on the attack, but nothing will be found. That's a weakness of it."
"Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence platforms. For the threat feed that they get from open intelligence, I would like them to add a few premium threat intelligence platforms. They can provide a bundle in which AlienVault has the threat intelligence background of other premium products."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"The GUI needs to improve because it's not user-friendly."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"The price of AT&T AlienVault USM could be reduced."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
Datadog is ranked 2nd in Log Management with 99 reviews while USM Anywhere is ranked 13th in Log Management with 13 reviews. Datadog is rated 8.6, while USM Anywhere is rated 7.8. The top reviewer of Datadog writes "Easy to set up and good UI but needs better customization capabilities". On the other hand, the top reviewer of USM Anywhere writes "A very scalable solution with vulnerability management that helps avoid weaknesses, but needs broader compliance management capabilities". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, Splunk Enterprise Security and AWS X-Ray, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, Splunk Enterprise Security, IBM Security QRadar and Microsoft Sentinel. See our Datadog vs. USM Anywhere report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
