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Datadog vs LogRhythm Axon [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
LogRhythm Axon [EOL]
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
AshishDubey - PeerSpot reviewer
Product manager at Tata Communications Ltd
A tool that offers features like SOAR and UBA, along with an out-of-the-box connector for users
LogRhythm Axon has come up with the AI cloud concept in the market. When it comes to the AI cloud concept, you need to consider that every region has differences when it comes to data sovereignty. The AI cloud concept from LogRhythm Axon was based on real-time AI and ML concepts, along with analytics parts that were carried out. The AI cloud concept from LogRhythm Axon is not something that is available in India, so I want it to be introduced in India soon with data sovereignty compliance in place. LogRhythm should focus more on Axon and its cloud platform, which can be helpful in the future to compete with players like Sentinel and Splunk, which currently offer cloud models to users. With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"Excellent autocomplete for everything in the UI."
"Metric graphing and Dashboards are the most valuable features because they give us good observability into our system and work well to alert us when interesting things happen."
"Datadog has positively impacted our organization, as it has eliminated many negative issues, which I call tool sprawl, by replacing four or five separate monitoring tools with one unified platform."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"Additionally, integrations with, for example, GCP, Network, component, and Software providers are much easier as everything is now centralized."
"The ease of graph building is nice, and MUCH easier than Prometheus."
"Using Datadog metrics has helped the organization a lot in many manners."
"The fact that your investigations can be saved into a single query string that you can copy and share with your teammates is going to be a game changer."
"For me, the most valuable feature of LogRhythm AXON is the log parsing technology it has. With my company, I'm the current policy builder, so not having to know an archaic, cryptic format and being able to visually grab a log and assign an element to a particular meta tag quickly and easily and being able to run tests on that have been super useful. It's going to revolutionize the way the logs are identified and classified."
"Scalability-wise, LogRhythm Axon is a good product."
"The search feature within Axon is pretty robust; it's actually very fast in comparison to the previous platform and is going to exponentially help the investigation times for the SOC analysts and for just pulling logs and getting data."
 

Cons

"The FinOps needs improvement."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"Customer support has been ok, yet not great. We've had ticket resolution drag on for weeks."
"Datadog could be improved if the menu system was a little clearer and less cluttered, making it easier to navigate."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"I'd give technical support a five out of ten. There are definitely areas that they can improve upon, and faster response times would be wonderful, and having more knowledgeable staff who provide the support would also be great."
"With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required."
"It's a very beta solution right now, and there are so many features that we would like to see added in, such as integration with Active Directory, which is essential for user management and for streamlining that process significantly."
 

Pricing and Cost Advice

"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"They prefer monthly subscriptions."
"It has a module-based pricing model."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"The tool is open-source."
"I know that there are certain payments to be made towards the licensing costs attached to the product...The pricing of LogRhythm Axon falls under the mid-range, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
No data available
 

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