Datadog vs eG Enterprise comparison

Datadog and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Datadog is ranked #1 with an average rating of 8.7, while eg Innovations is ranked #45 with an average rating of 8.0. Datadog holds a 6.0% mindshare in APM, compared to eg Innovations’s 0.5% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Datadog

Read 209 Datadog reviews

22,282 Views
13,369 Comparison Views

97% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

1,820 Views
874 Comparison Views

95% willing to recommend

Datadog

eG Enterprise

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Executive SummaryUpdated on Oct 19, 2025

eG Enterprise and Datadog are key competitors in the infrastructure monitoring software market. Currently, Datadog seems to have an edge due to its extensive integration capabilities and user-friendly dashboards.

Features: eG Enterprise is known for comprehensive monitoring with a single console for all infrastructure elements, including Citrix environments. It is praised for its real-time diagnostic capabilities and AI-based automation. It also provides rich reporting and customization options. Datadog provides seamless integration across various platforms with ease of use, enabling effective visualization of metrics. It offers out-of-the-box dashboards, logs, and APM features, making it popular with developers for its broad range of tools.

Room for Improvement: eG Enterprise requires a refreshed interface and enhanced customization capabilities for its dashboards. Users also suggest improvements in network monitoring, simplifying configuration, and reducing licensing costs. Datadog's complex pricing model and cost control issues are points of criticism. Users desire improved user navigation, better alerting features, and enhanced cost management tools. While its extensive features are generally praised, the documentation's clarity and API management require attention.

Ease of Deployment and Customer Service: eG Enterprise supports on-premises and private cloud deployments with dedicated technical support, which has a strong reputation for being responsive and knowledgeable. Datadog is favored for its compatibility with public and hybrid cloud environments and benefits from well-documented deployment processes. However, its customer support lacks consistency, and there is room for improvement in comprehensive onboarding and support responsiveness compared to eG Enterprise.

Pricing and ROI: eG Enterprise offers flexible licensing models, including subscription-based and perpetual licenses, and is seen as more affordable, providing significant ROI, especially in Citrix-based setups. Datadog's pricing is considered high, with a complex cost model potentially leading to unexpected expenses. Despite its extensive features, users call for better cost visibility and management, although the features may justify the expense in larger environments.

To learn more, read our detailed Datadog vs. eG Enterprise Report (Updated: December 2025).

Buyer's Guide

Datadog vs. eG Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Ranking in Network Monitoring Software

3rd

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

209

Ranking in other categories

Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

45th

Ranking in Network Monitoring Software

62nd

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 6.0%, down from 9.9% compared to the previous year. The mindshare of eG Enterprise is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Datadog	6.0%
eG Enterprise	0.5%
Other	93.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Dhroov Patel

Site Reliability Engineer at Grainger

Has improved incident response with better root cause visibility and supports flexible on-call scheduling

Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The platform appeals to companies spanning many industries on a global scale."

"The centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly."

"The solution has improved the organization by providing good insights into app performance and offering good dashboards."

"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."

"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."

"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."

"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."

"Datadog has impacted our organization positively in a major way because not even just as a QA engineer having access to the real-time replay, but just as a team, all of us being able to access this data and see what parts of our system are causing the most errors or resulting in the most frustration with users."

More Datadog pros

"User session details"

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"eG Enterprise has a single pane of glass for observability and monitoring."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"The GUI is nicer than all the other graphical interfaces out there."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

More eG Enterprise pros

Cons

"Datadog is expensive."

"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."

"To be very fair, I haven't had enough experience with Datadog to pick out improvements."

"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."

"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."

"I like the idea of monitoring on the go, however, it seems the options are still a bit limited out of the box."

"Some of the interface is still confusing to use."

"It's not just that Datadog is expensive—it's that the cost is incredibly complex and hard to predict."

More Datadog cons

"Dashboards are difficult to create, and not so useful."

"Needs to improve the networking monitor capabilities."

"The UI looks a little dated and could do with a refresh."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"The integration must be improved."

"Their dashboards could use some improvement. The ability to customize them a bit more."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

More eG Enterprise cons

Pricing and Cost Advice

"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."

"The price is better than some competing products."

"The cost is high and this can be justified if the scale of the environment is big."

"Licensing is based on the retention period of logs and metrics."

"It has a module-based pricing model."

"This solution is budget friendly."

"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."

"The tool is open-source."

More Datadog pricing and cost advice

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"The product is very cheap."

"eG Enterprise is much cheaper than the other products it competes with."

"It is not expensive."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"It'd be nice if the price was lower. That would be an improvement."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

14%

Government

12%

Financial Services Firm

11%

Retailer

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	46
Large Enterprise	98

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

Dynatrace vs Datadog

Compared 10% of the time

Azure Monitor vs Datadog

Compared 6% of the time

New Relic vs Datadog

Compared 4% of the time

Splunk Enterprise Security vs Datadog

Compared 4% of the time

Splunk AppDynamics vs Datadog

Compared 3% of the time

More Datadog Competitors

PRTG Network Monitor vs eG Enterprise

Compared 11% of the time

ControlUp vs eG Enterprise

Compared 10% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

Dynatrace vs eG Enterprise

Compared 6% of the time

WhatsUp Gold vs eG Enterprise

Compared 6% of the time

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Product Reports

Buyer's Guide

Datadog

December 2025

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Buyer's Guide

eG Enterprise

December 2025

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Overview

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?

Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
APM and RUM: Provides deep insights into application performance and user interactions.
Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.

What Benefits and ROI Should Users Look For?

Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
Improved Observability: Comprehensive monitoring improves system reliability and performance.
Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Datadog

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Datadog vs. eG Enterprise

December 2025

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