Datadog vs eG Enterprise comparison

Datadog and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Datadog is ranked #1 with an average rating of 8.7, while eg Innovations is ranked #37 with an average rating of 8.5. Datadog holds a 8.6% mindshare in APM, compared to eg Innovations’s 0.3% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Datadog

Read 187 Datadog reviews

20,789 Views
13,771 Comparison Views

97% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

762 Views
357 Comparison Views

95% willing to recommend

Datadog

eG Enterprise

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Executive SummaryUpdated on Apr 6, 2025

eG Enterprise and Datadog compete in the IT monitoring and management category. While both provide comprehensive monitoring solutions, eG Enterprise excels in its specialized focus on Citrix environments with deep visibility, whereas Datadog offers broader integrations and advanced application performance management capabilities.

Features: eG Enterprise offers a unified dashboard for monitoring diverse environments, particularly strong in Citrix environments with detailed insights. It provides end-to-end monitoring across all OSI layers, crucial for identifying issues before affecting performance. Its diagnostic capabilities efficiently resolve issues, saving time and costs. Datadog is recognized for its synthetic monitoring and application performance management, with features like distributed tracing and session data, which are critical for debugging. Its integrated capabilities offer comprehensive visibility and insights into system performance, despite a more complex setup.

Room for Improvement: eG Enterprise needs to enhance its user interface and expand integration capabilities, especially for containerized environments such as OpenShift. It also requires more flexible pricing and simpler licensing for smaller businesses. Datadog's extensive toolset can be overwhelming for new users, necessitating better pricing transparency, documentation, and interface usability. Users seek stronger educational content and more customizable alert systems.

Ease of Deployment and Customer Service: eG Enterprise supports both on-premises and cloud deployments, praised for its exceptional customer service and proactive technical support. Datadog offers flexible deployment options across hybrid and public clouds, but its platform complexity may require users to navigate and utilize resources independently for optimal deployment and use.

Pricing and ROI: eG Enterprise is considered cost-effective, offering diverse licensing models tailored to various needs, with a positive ROI due to reduced operational costs. Datadog, with a higher and complex pricing model, complicates cost predictions, challenging smaller organizations. However, in larger setups, its costs are justified by enhanced visibility and efficiency, though active usage management is essential to control expenses.

To learn more, read our detailed Datadog vs. eG Enterprise Report (Updated: May 2025).

Buyer's Guide

Datadog vs. eG Enterprise

May 2025

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Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Ranking in Network Monitoring Software

4th

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

187

Ranking in other categories

Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

37th

Ranking in Network Monitoring Software

51st

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 8.6%, down from 10.8% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Read full review

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of correcting these dashboards and widgets when needed is amazing."

"Datadog has clear dashboards and good documentation."

"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."

"Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams."

"The most valuable features are the dashboards and the reporting."

"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."

"The application performance monitoring is pretty good."

"It has saved us a lot of trouble in implementation."

More Datadog pros

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"Its ability to monitor failures and to restart a Windows service when it fails."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

More eG Enterprise pros

Cons

"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."

"We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks."

"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."

"The parallel editing of the dashboards should not cause users to lose the work of another person."

"We have found that some of the different options for filtering for logs ingestion, APM traces and span ingestion, and RUM sessions vs replay settings can be hard to discover and tough to determine how to adjust and tweak for both optimal performance and monitoring as well as for billing within the console."

"Managing dashboards as IaC is a bit hard to work out at times."

"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."

"Deploying the agents is still very manual."

More Datadog cons

"Their dashboards could use some improvement. The ability to customize them a bit more."

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"The UI looks a little dated and could do with a refresh."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"Dashboards are difficult to create, and not so useful."

"would like to see improvements in the alarm display console."

"Back-end configuration is not easy to implement."

More eG Enterprise cons

Pricing and Cost Advice

"The price is better than some competing products."

"The cost is high and this can be justified if the scale of the environment is big."

"Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."

"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."

"The tool is open-source."

"This solution is budget friendly."

"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."

"Pricing seemed easy until the bill came in and some things were not accounted for."

More Datadog pricing and cost advice

"They are aligned with other enterprise solutions."

"It'd be nice if the price was lower. That would be an improvement."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"It is not expensive."

"eG Enterprise is much cheaper than the other products it competes with."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

14%

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

Dynatrace vs Datadog

Compared 12% of the time

Azure Monitor vs Datadog

Compared 10% of the time

AWS X-Ray vs Datadog

Compared 5% of the time

Splunk Enterprise Security vs Datadog

Compared 5% of the time

New Relic vs Datadog

Compared 4% of the time

More Datadog Competitors

ControlUp vs eG Enterprise

Compared 26% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Dynatrace vs eG Enterprise

Compared 14% of the time

Zabbix vs eG Enterprise

Compared 12% of the time

Splunk AppDynamics vs eG Enterprise

Compared 10% of the time

More eG Enterprise Competitors

Product Reports

Buyer's Guide

Datadog

June 2025

Download Datadog product report

Buyer's Guide

eG Enterprise

June 2025

Download eG Enterprise product report

Overview

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Datadog

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Datadog vs. eG Enterprise

May 2025

Free Report: Datadog vs. eG Enterprise

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