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Darktrace vs Zscaler Cloud IPS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Email Security (11th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (12th)
Zscaler Cloud IPS
Ranking in Intrusion Detection and Prevention Software (IDPS)
21st
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 10.0%, down from 14.0% compared to the previous year. The mindshare of Zscaler Cloud IPS is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS) Mindshare Distribution
ProductMindshare (%)
Darktrace10.0%
Zscaler Cloud IPS2.2%
Other87.8%
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Utpal Sinha - PeerSpot reviewer
Sr Manager at HCL Tech
Stable product with valuable SSL inspection features
We use Zscaler Cloud IPS for threat protection, full SSL inspection, and data center scalability. It integrates with multiple products, including cloud firewalls, cloud sandboxing, Cloud Security Broker (CSB), and Data Loss Prevention (DLP). It helps us allow or block specific TCP or UDP ports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Darktrace impacts my organization positively by providing us with a better understanding of abnormal activities detected among users."
"The NDR is good in their solution and they have NTG for email."
"It is a stable solution."
"The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7."
"Technical support is great. They are very responsive and helpful."
"The most valuable feature is that it works autonomously."
"I find it very good in the way that they show the past events, including the attack history, and you are able to visualize all of the attack paths and connectivity to see what's happened."
"The product is extremely stable and mature."
"The initial setup is straightforward and easy in comparison with other solutions."
"The product's most valuable feature is complete SSL inspection."
"The initial setup process is easy."
"Cloud IPS integration is seamless, and it uses a Zero Trust model, and it also simplifies overall user access management."
"The best feature is that Zscaler allows for a separation between cloud applications and URL filtering. For example, under the cloud application segment, I can bypass Microsoft Office 365 without the need to add URLs manually. It's one click, so that's handy."
 

Cons

"The technical support is not very good."
"There aren't so many third-party vendor platforms natively integrated with the platform."
"Pricing bothers me and this is one of the major factors when choosing a solution."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"My only criticism of the product is that its licensing model isn't flexible."
"If asked to rate Darktrace support on a scale from zero to ten where ten is the best, I would give them five points."
"The cost of the solution is expensive for smaller businesses."
"It is expensive, but everything else has been great so far."
"We encounter issues sharing IP addresses with other companies using the software."
"When it comes to scalability, the IPsec could be improved."
"There is always room for improvement."
"We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve."
"They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product."
 

Pricing and Cost Advice

"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"I am using a demo of Darktrace for deployment and testing which is free."
"The price of the solution is not cheap. It is not a one-time purchase, there is a subscription that needs to be paid every one to five years depending on your choice. It is expensive but you can reduce the price by only using the services that you want."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The pricing is a little high compared to the competition."
"This solution is expensive."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"It is expensive. I don't have the price for other competitors."
"Zscaler has so far been solely responsible for all the sales we have done with it, so it would be more suited than us to address any issues concerning the pricing."
"The product is not affordable for small and medium enterprises."
"The software has become more expensive at present."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Government
7%
Healthcare Company
13%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Darktrace vs. Zscaler Cloud IPS and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.