

Darktrace and Trellix Collaboration Security are key players in cybersecurity, each showcasing distinct capabilities. Users often lean towards Darktrace due to its advanced AI for threat detection and response, making it a premium choice. Trellix, with its strong threat intelligence and automation, is valued for operational efficiency.
Features: Darktrace provides rapid threat detection, autonomous response, and AI analytics. Its dashboard offers insights into network behaviors for quick interventions. Trellix offers malware detection and anti-phishing features alongside robust threat intelligence for effective incident management.
Room for Improvement: Darktrace can improve its endpoint integration, reduce false positives, and simplify its interface. Trellix could enhance its reporting tools, improve third-party integrations, and expand zero-day threat detection capabilities.
Ease of Deployment and Customer Service: Darktrace often requires more manual monitoring but is supported by its technical team. Trellix is noted for its user-friendly interface and easy deployment across cloud and on-premises environments, with solid customer support.
Pricing and ROI: Darktrace commands a higher price justified by its comprehensive security benefits, enhancing threat mitigation and visibility. Trellix, also considered pricey, offers value by reducing manual security tasks and streamlining operations, appealing to larger enterprises.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
The support isn't bad, but there is room for improvement in response time.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Scalability benefits me by allowing for growth.
The console is strong and can be used for a large quantity of machines without slowing down.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
Sometimes, integration can be challenging, impacting its stability.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
The entire system is stable and delivers what the customer needs.
| Product | Market Share (%) |
|---|---|
| Darktrace | 2.2% |
| Trellix Collaboration Security | 2.0% |
| Other | 95.8% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 19 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.
Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.
Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.
Darktrace Cyber AI Loop
The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.
The key components of the loop are:
Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts.
Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.
Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.
Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.
One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.
To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.
In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.
Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.
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