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Darktrace vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
8.2
Qualys CyberSecurity improved efficiency, reduced costs, and drove 150% growth with better vulnerability management and simplified asset tagging.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
8.0
Qualys CyberSecurity Asset Management customer service is praised for prompt, knowledgeable support, effective ticket handling, and proactive communication.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
8.8
Qualys CyberSecurity Asset Management excels in scalability, integration, and ease of use, receiving high ratings from global users.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
8.3
Qualys CyberSecurity Asset Management is stable and reliable, with occasional delays, excellent support, and enhanced update capabilities.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Qualys CyberSecurity Asset Management seeks improvements in integration, customization, performance, user interface, access control, and support resources.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Qualys CyberSecurity Asset Management offers transparent, flexible pricing, ideal for large enterprises, but may be costly for smaller firms.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Qualys CyberSecurity Asset Management offers dynamic tagging, real-time visibility, vulnerability prioritization, and automated scanning for comprehensive security management.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
 

Categories and Ranking

Darktrace
Ranking in Attack Surface Management (ASM)
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), AI-Powered Cybersecurity Platforms (2nd)
Qualys CyberSecurity Asset ...
Ranking in Attack Surface Management (ASM)
3rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Vulnerability Management (8th), Patch Management (6th), Cyber Asset Attack Surface Management (CAASM) (3rd), Software Supply Chain Security (4th)
 

Mindshare comparison

As of June 2025, in the Attack Surface Management (ASM) category, the mindshare of Darktrace is 10.2%, down from 17.2% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 3.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Attack Surface Management (ASM)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Scott Frederick - PeerSpot reviewer
Well-integrated with our vulnerability scanning utilities and efficient in asset tagging and identification
Our favorite features are the tagging and the ability to quickly find assets in the portal. Additionally, I do like the fact that Qualys CSAM is integrated with the rest of our vulnerability scanning utilities. We use the full suite from Qualys. The fact that it is integrated makes it very easy to understand. It shares tagging information with VMDR. That is very nice. Qualys CSAM has discovered assets not previously covered by our vulnerability management program. Primarily, if we have assets without vulnerabilities, they become less visible, but Qualys CSAM alerts us to them because they have IP addresses and are attached to our network. It could discover everything from printers to servers to endpoints. It could discover UPSs, network devices, and across all operating systems. It discovers our security badge readers and digital signage. We have to feed that the IP address ranges, but beyond that, it finds everything in our internal network. We were able to realize its benefits within the first quarter of installing it. We did have to take some time to learn it and understand how to operationally leverage what it was telling us, but it was very quick. In addition to vulnerabilities, Qualys CSAM helps identify other risk factors to a degree. For instance, we can see if servers or assets have incorrect naming standards. We have our network segmented into development model, test, and production, and we have server naming standards that identify which management they should be in. If a production server has the naming standard of a development model server, we can find that. That is one area we have used it for. We are not fully using TruRisk, but we are using the Qualys detection score that is central to our corporate risk prioritization approach. It has completely replaced our homegrown one.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
19%
Financial Services Firm
14%
Government
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
Qualys CyberSecurity Asset Management helps us prioritize assets according to operating system, kernel version, installed software, and current version information. The ASM assists with attack surf...
What is your primary use case for Qualys CyberSecurity Asset Management?
We are using Qualys CyberSecurity Asset Management for daily activities such as identifying new assets through network scanning and agent-based scanning for newly provisioned assets. When any new a...
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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Find out what your peers are saying about Darktrace vs. Qualys CyberSecurity Asset Management and other solutions. Updated: April 2025.
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