Dameware Remote Support and NinjaOne are both leading remote support solutions. Users generally find NinjaOne to be superior due to its rich features.
Features: Dameware Remote Support offers robust remote desktop capabilities, integration with Active Directory, and straightforward deployment. NinjaOne provides comprehensive remote monitoring, management, a broader range of tools, and minimal setup hassles.
Room for Improvement: Dameware Remote Support users frequently mention the need for a more modern and intuitive design, enhanced mobile support, and better technical knowledge in customer service. For NinjaOne, users desire better reporting capabilities, more seamless integrations, and continued development for potential improvements.
Ease of Deployment and Customer Service: Dameware Remote Support offers straightforward deployment but can face challenges in complex environments. Customer service is responsive but could improve in technical knowledge. NinjaOne deploys smoothly with minimal setup hassles. Its customer service is frequently praised for being both responsive and knowledgeable.
Pricing and ROI: Dameware Remote Support is generally seen as cost-effective with a reasonable setup cost, offering solid ROI for smaller teams. NinjaOne, while more expensive, justifies its price with advanced features and higher overall value, leading to a strong ROI. Users find NinjaOne worth the investment.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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