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Cynet vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cynet users report security benefits and operational efficiencies, appreciating automation despite challenges in quantifying exact ROI figures.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is praised for knowledgeable, 24/7 support, though some note room for improvement in speed and availability.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Their technical support can be improved in terms of speed when opening a ticket.
 

Scalability Issues

Sentiment score
7.7
Cynet efficiently scales across organizations, managing 100,000+ endpoints with excellent performance, supporting diverse systems, and quick deployments.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
The solution is highly scalable.
Cynet is very scalable.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.3
Cynet is praised for stability and reliability, with high ratings, easy integration, and effective updates addressing minor issues.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Cynet needs better Android support, improved integrations, enhanced automation, and a more user-friendly dashboard and administration console.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
There have to be more integrations with other firewalls and domain controllers of the network.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
 

Setup Cost

Cynet provides flexible, cost-effective licensing with comprehensive features, often considered a better value than competitors like CrowdStrike.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
The price of Cynet is reasonable considering its features and support.
I think the pricing of Cynet is fair and one of the better options in the market.
 

Valuable Features

Cynet offers user-friendly, advanced protection with real-time monitoring, easy deployment, competitive pricing, and comprehensive threat detection.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
One of the important items is the reporting functionality.
The SOAR function, deception, and forensics are very useful.
 

Categories and Ranking

Cynet
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
43
Ranking in other categories
Security Information and Event Management (SIEM) (10th), Endpoint Protection Platform (EPP) (18th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cynet is 1.6%, up from 1.6% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
8%
University
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price of Cynet is reasonable considering its features and support.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.